I have been there once to give it a try. I usually go to my favourite spot that is not far from Cuppa but last week end I wanted to give a chance to Cuppa. I must say that I was quite pleased with my food and whole experience.
I had a delicious smoothie with coconut, pineapple and ice cream! DELICIOUS! I also had a sandwich with bacon and I don't really remember what else. I only know that although the sandwich was big and very tasty, the bacon was hard to be found.
Now, about the service, just know that it is quite slow. We waited a lot before we could get our sandwiches and finally my husband was served a long time before me, so we ended up sharing until I got served.
That was not a big deal for us, but it can be annoying to some of us, so I thought I had to mention it.
The waitresses were slow but friendly though. The manager was also very friendly, we just had a quick talk but she let us feel welcomed.
The food is not overpriced, you get good stuff for a reasonable price.
Cuppa is a great place, you get to sit on a nice veranda with plants and greenery around. It is located in a quiet street, so you can definitely relax and have a nice cup of coffee with your friends over there.
I would recommend it!