We recently stayed at the read Authentic palace Riad in the center of the winding Fez medina. This hotel boasts all the intricacies and charm of a centuries-old building, and also includes modern amenities and an extremely friendly staff. The breakfasts were excellent, and the rooms themselves were extremely large, ornate and comfortable. The staff were all down-to-Earth, spoke English well, and were advocates on our behalf without question and in all circumstances. When my wife was hustled during a carpet sale, the Riad stepped up and advocated on our behalf to clear up the misunderstanding with the establishment. A representative from the hotel stayed with us for hours as we attempted to rectify the situation. This company went out of their way to threaten the Riad's representative and post a negative review on TripAdvisor under a false alias. We are extremely thankful that there are people in this world that will stick up for strangers when they're in this kind of situation. Fez is a whirlwind city, and it helps to have read Authentic palace on your side.More
127
14
0
1
4
