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Reviews (1,192)
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All reviewstop floorbed was very comfortablecoffee makergreat roomstayed nightsfree airport shuttlebusiness tripzona vivaclose to the airportguatemalacitygymjacuzzizoneflightsafetylaundry
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Reviewed 15 November 2015

It matches all my needs as a traveler, it feels like home with a staff very affable. The rooms are huge with the most amazing view to the airport and the Volcano right in front of you! I was lucky that it was a cloudless day! I won't talk about the beds because that's something you have to try for yourself....

  • Stayed: November 2015, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank diegod451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 15 November 2015

This hotel is not far from the airport, but in a safe area of town. The construction that is going on around did not disturb my sleep and because of the Carlson Club miles, I was able to get a room and a meal for just about $100 US.
They have a shuttle from the airport included. The employees were helpful.

Room Tip: Stayed on the 12th floor and was treated to a big city view.
  • Stayed: October 2015, traveled solo
    • Value
    • Sleep Quality
    • Service
Thank 02bwiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 November 2015

  • Stayed: November 2015, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed 10 November 2015

There is a huge construction site just outside the door of the hotel. It is difficult to escape the noise of this project anywhere in the building. It is no fault of the hotel but the problem is inexcable. The room itself was fine and the staff accommodating but hotels should be a place where you can sleep...Our bedroom faced the construction site and the round the clock noise made sleep very difficult if not impossible. I asked to be changed to another side of the hotel but I was explained that the noisy side was what we paid for...finally they agreed and switched us to a smaller room and said that the price would be the same. For Latin America which is already very loud...this was over the top. Consider another hotel if sleep is important for your stay.

Room Tip: Anywhere not facing the construction site.
  • Stayed: November 2015, traveled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank Dan0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica P, Guest Relations Manager at Radisson Hotel & Suites Guatemala City, responded to this reviewResponded 12 November 2015

Dear Guest:

Thank you for taking the time to share your comments.

We sorry for any inconvenience experienced during your visit to our hotel because of the construction going on in the field in front.

We are happy to read that you received a good service from our team.

Best regards

Ingrid Flores
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 November 2015 via mobile

Nice hotel with a good location with different restaurants nearby. Rooms are very clean and people very friendly. When i arrived there was a remodelation going on, but even it wasnt noise at all. Roomservice and the bar were good and on time.
The pool and gym are quite small.

Stayed: May 2015, traveled solo
Thank Karla A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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