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Reviewed 16 August 2020

I am reluctant to write this review since I don’t want to compete with others booking my slot for me next family vacation to Chabil Mar. This place is absolutely amazing. First and foremost, Chabil Mar is located in Placencia which is about 2 ½ drive from Belize City or 30 minute puddle jumper airplane. Transportation is widely available land or air. Where do I start… 1- This is a small resort where you find or feel that the servicing staff is almost 1 to 1 for every guest. Everyone is extremely friendly and accommodating. Example… We took in some sun too much one day and the staff noticed the same (we didn’t ask). The staff picked a fresh Aloe stalk from their onsite landscaping to rub on the burns. 2- Food is amazing and cooked to order. It’s not out of the ordinary to see the staff picking herbs or fruits grown on the property to go into the meal or your drinks (Can’t get any fresher than that). 3- Property is calm, peaceful and tranquil with no riff raff. 4- Views are spectacular from the property which has a deck right on the water. You can eat any meal on there. 5- I’m a fisherman and ended up fishing off the dock every morning and night. They have 4-5 foot tarpon mixed in with some barracuda hanging around the deck lights at night. Staff will direct you to a place in town where you can pick up a cheap fishing pole and gear (e.g. $30 US). 6- There are various toys that are completely included in your stay which include bikes for strolls into town, Kayaks (single and double) and snorkel gear (which is quite nice view in the blue water). 7- The hotel rents golf carts which is primary mode of transportation in town. If you want a break from the peace of Chabil Mar 8- There are two pools located on site which are infinity overlooking the Caribbean. 9- Short distance into Placencia village which you can either walk, drive, bike, golf cart or just ask the staff and they will take you via shuttle for free. 10- Rooms are very nice and all unique equipped with everything to include stove, oven, microwave, full sized refrigerator, comfortable beds and daily cleaning service.

Security – Placencia is very safe with my family taking many midnight strolls on the beach into town. Chabil Mar adds another layer of safety by having a guard walk the beach all day and night. As indicated, I did a lot of fishing from the dock and the security guards were not always visible but were great resources of where the fish are.

There is really no comparison with this place as Belize is considerably different than other popular locations such as Mexico. This place can be taken in with your own pace whereas some other “all-inclusive or like” properties treat their guest like huge herds of cattle with buffets, activities and thousands of people on the property. Lets put it this way, I have been going to Chabil Mar religiously over the past 3 years and see the same staff members and often find other repeat guest that vacation with us around the same time.

This place will not disappoint.

Date of stay: October 2019
    • Location
    • Cleanliness
    • Service
1  Thank Vacationer247452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chabil Mar, Marketing at Chabil Mar Guest Exclusive Resort, responded to this reviewResponded 12 October 2020

Hello, Top Notch. Thank you so very much for this wonderful review and, most of all, for being part of the Chabil Mar family of repeat guests. We look forward to seeing you again soon. We re-open this week. Oh what a wonderful feeling to be seeing guests again.

From all of us at Chabil Mar, we wish you all of the best in these trying times.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 March 2020

Villa beautiful, super clean and great appliances and set up. Beds very comfortable. Temperatures easy to regulate. Food excellent, service the very best. One of our best trips ever -- having been to Panama, Galapagos, Mexico, Nieves and many other places. Bikes, golf carts, paddle boards and kayaks all accessible and easy to use.

Date of stay: March 2020
    • Value
    • Location
    • Service
Thank Global184352
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chabil M, Manager at Chabil Mar Guest Exclusive Resort, responded to this reviewResponded 22 March 2020

Thank you for choosing Chabil Mar for your Belize vacation and for posting the review. We are always so pleased to read about our villas and their amenities. So many reviews do not include that information since our service gets so much attention. We really appreciate it.

We hope that you will come back again to make another "best trip ever" moment with us.

We wish you all the best during this very difficult time. Be safe and one with Chabil Mar.

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Reviewed 16 March 2020

I can’t say enough about our stay at Chablis Mar. Our villa was beautiful, well stocked and immaculately clean. The beds were so comfortable! The staff couldn’t be more helpful and friendly. The gardens were just gorgeous. Such a beautiful setting. I would highly recommend a stay here!

Date of stay: March 2020
    • Location
    • Cleanliness
    • Service
Thank 808Shelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chabil M, Manager at Chabil Mar Guest Exclusive Resort, responded to this reviewResponded 17 March 2020

Shelley, it was a pleasure to meet you. Thank you for staying with us at Chabil Mar.

We loved reading your review and hearing how much you enjoyed your Villa and Chabil Mar lush gardens.

Thank you for your "highly recommended" comment. We look forward to having you back with us again someday.

Cheers to you from all of us at Chabil Mar!

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Reviewed 12 March 2020

This post is about the customer service received and the disappointment on the follow up call I had today with J regarding my reservation.

I had been emailing back and forth, even had a phone call and I was ready to book for a party of 8 this Friday, but had a few last minute questions. I emailed to confirm when I could call, i was told 5 mins was fine... I called and when J answered the phone, he appeared curt, and that he did not have the time to answer my questions. I verbalized this feeling and at no time was there an apology for the tone, curtness or lack of care or understanding of planning a significant birthday trip. This has been opposite of what I have experienced via email.

Even after I verbalized again "maybe we should discuss this another time" there was no acceptance that Mr. J was not coming off in a great manner to discuss spending money at this resort.

Due to the above, I have decided to not proceed with a reservation at this resort and hope that J understands that if there are other pressing matters in front of you at work (which happens, trust me I get it, Im a social worker/therapist), to just simply state, May I please call you back at a later time or can I have so and so assist you to ensure that your reservation details are handled as needed is a much better customer service technique then the phone call I experienced.

Date of stay: March 2020
Thank LuvLeeB40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chabil M, General Manager at Chabil Mar Guest Exclusive Resort, responded to this reviewResponded 13 March 2020

Good Day Miss Belton,

Let me start by offering my sincerest apologies on behalf of Jordan and the full Chabil Mar staff. This has been a remarkably stressful time in the travel industry, and while I am making no excuse, I ask for your understanding that this is in no way normal for Jordan or any of my truly amazing staff. Over the three years Jordan has worked with me, I, and our guests, have always found him to be, not only a top notch professional, but a kind and understanding man.

I hope you will give us the opportunity to make this right and host you sometime in the future for what is the wonderful experience of both Belize and Chabil Mar. Again, please accept my deepest apology.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 March 2020

From the moment we arived to the day we left All the Staff made this a very memorable trip. Being personally welcomed by name on the chalkboard was a pleasant surprise and the staff was amazing to our young son. The personal relationships with the staff made the week unforgettable. The rooms were clean and had everything you needed for your stay at Chabil Mar even a hammock right on your deck. This is one of the few places we are already talking about returning to and it was the staff and level of service that makes this place stand above the rest. Thanks for the vacation of a lifetime will recommed to family and friends.

Room tip: Every room was fabulous
Date of stay: February 2020
    • Value
    • Sleep Quality
    • Service
Thank herbnsherri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chabil M, Manager at Chabil Mar Guest Exclusive Resort, responded to this reviewResponded 10 March 2020

Dear Herb and Sherri. Thank you so very much for your great review! You are our NUMBER 1000 REVIEW and what a great way for us to enjoy that accomplishment, with a review that our guests, both of you, lets us know you had a awesome time on your Belize vacation with us.

Such a pleasure to meet you all and thank you for choosing Chabil Mar for your Belize family vacation.

Wishing you all a great 2020. We look forward to your return.

Until then, HAPPY 2020 from all of us at Chabil Mar.

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