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lori
Kalkaska, Michigan

Overall ok. I do hope my review helps provide more guidance with your plans to Belize

3.0 of 5 bubblesReviewed Feb 27, 2024
First, let me say that the staff at Playa are very kind. The cooks and bartenders were helpful and always friendly. That said, it is hard to share things that we found not so great. The biggest issue with Playa is the distance from town. Almost everyone, including us, drives golf carts. The roads are often not paved and even when they are, there are a lot of potholes etc. which can make travel slower than expected. To do the 4.5 miles from Playa to town takes a while and so you end up spending a lot of time driving. Overall, I would rate Playa as a 3-star hotel. The pool is very small and in the middle of the outside lobby, so it isn't very user-friendly. Certainly not something where you would sit and lounge (of course that's our opinion). The rooms are ok. You have three light switches. One for the bedroom ceiling light, one for the shower area ceiling, and the other for the bathroom. If you want to lay in bed and read, your only option is to turn on the bedroom ceiling. The property is on the back bay so it is not like being on the oceanside where you might be able to swim. There is a sandy "beach" area that depending on the day gets some attention from the staff. One day it got raked and the chairs got put in order. The rest of the days we were there the chairs were scattered in the water and on land in whatever state someone had left them, or the wind had taken them. One day in the middle of the night the building ended up with no water. There was no one on the property to alert so a text was sent to the person we had communicated with on WhatsApp. Once the staff showed up at 7:30, they discovered the issue and immediately fixed but there should have been some way to alert a staff member during the night so that the issue could potentially be fixed sooner. We also lost power one day when it was raining. Again, it occurred at a time when there was no staff. It eventually came back on. Later we were told that on the island this can happen when there are storms. As far as the island, snorkeling is incredible and the fishing great! If you want a week of complete beach time, snorkeling, and fishing, this is a wonderful island. I have snorkeled off the great barrier reef in Australia and this was so much better. If we were to do another trip, we would stay somewhere in Belize City for about 3 days and then do San Pedro for about 2 days. We missed seeing the Mayan ruins, doing the caves etc that is on Belize City because of the time it would have taken us to travel back and forth from San Pedro. I hope this review helps you in your plans.
Date of stay: February 2024
Trip type: Traveled as a couple
4.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Forest sala, Owner at Playa De Sala Boutique Hotel Adults Only, responded to this review
Responded Feb 29, 2024
Dear Lori

Thank you for sharing your feedback about your recent stay at our hotel. We're thrilled to hear that you liked our staff and enjoyed the quietness and private beach that our location offers. We're sorry to hear about the challenges you faced, including the drive down the dirt road and the power outage.

Regarding the road, we understand that it may not be ideal for everyone, but it is one of the trade-offs for the peaceful and secluded atmosphere that many of our guests appreciate.

We'd like to clarify that the water at our beach is indeed swimmable, and we're sorry if there was any confusion about this. As for the power outage, we apologize for any inconvenience it caused. Our maintenance man lives on-site to address such issues promptly, but unfortunately, he was unaware due to sleeping as it was late in the night . We'll review our procedures to ensure this doesn't happen again.

We appreciate your understanding and hope to welcome you back for a more enjoyable stay in the future.

Best regards,
Forest Sala
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed February 9, 2024

All the employees treated us so well. The food is so good. If your looking for a secluded couples resort this is it. !!!! There's a private beach, where on the busy days we were one of 2 couples on the beach. With a waiter! I never ask for or suggest anything I didn't get. I watched the lobster catch of the day cleaned, which I had one immediatly. Best sunset spot. Forest has done a terrific job here.
Ps. If you want to learn river dance, step on a iguana on your back "private" deck". I got moves! Seriously there. Look in the vines.

Love this place

Room tip: Relax
Date of stay: January 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank bretthA5655WK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Forest sala, Owner at Playa De Sala Boutique Hotel Adults Only, responded to this reviewResponded February 19, 2024

We just have to say we loved having you stay with us !!!!"We're overjoyed to hear that you had such an amazing time at our boutique hotel! Your kind words mean the world to us. It was a pleasure hosting you, and we can't wait to welcome you back for another wonderful stay!"

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Reviewed January 28, 2024

This is a bit out of town - good. This is small - good. This is quiet - good. Playa de Sala is exactly what it says it is. On a small beach, this boutique hotel boasts 5 suites - each different, a small pool and a cozy beach with a bar made from a marooned boat. The staff is attentive but not pushy. The entire 4 days was perfect. Relaxing, unpretentious, good food, and magical sunsets.

Date of stay: January 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank bretandjina
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Forest sala, Owner at Playa De Sala Boutique Hotel Adults Only, responded to this reviewResponded February 19, 2024

"Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. It was a pleasure serving you, and we look forward to welcoming you back again soon!"

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Reviewed January 25, 2024

I can’t say enough good things about this GEM of a hotel. My husband and I took a last minute trip to San Pedro and were worried we wouldn’t find accommodation in time but the staff was so helpful and generous in getting us a room so last minute! It was so magical to wake up right on the beautiful private beach. Also, beds SUPER comfy. 10/10 will be coming back!

Date of stay: January 2024
Trip type: Traveled as a couple
Thank maddieh261
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Forest sala, Owner at Playa De Sala Boutique Hotel Adults Only, responded to this reviewResponded January 26, 2024

We really enjoyed having you stay with us. We really hope to see you back again soon.

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Reviewed January 24, 2024 via mobile

We love the restaurant for lunch and dinner. The roof top bar and restaurant are open air and have amazing views of both sides of the island. The staff is very friendly and attentive and the food is excellent with a nice variety to choose from. The blackened snapper sandwich is my favorite! It is quite a journey to get to the 5 mile marker south but it is worth it for a great dining experience.

Room tip: You need to climb stairs to the 3rd floor to get to the restaurant. There is also a beach bar. Make reservations for dinner. It fills up.
Date of stay: January 2024
Trip type: Traveled as a couple
Thank MichaelFitz401
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Forest sala, Owner at Playa De Sala Boutique Hotel Adults Only, responded to this reviewResponded January 26, 2024

We really appreciate your kind words Being a small business we truly value our customers.
It means the world to us to hear that you we happy.
Thank you for taking the time to write us a review.
We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2024

I struggled with this review. On the one hand, I loved the architecture of the building and the furnishings & layout of the rooms (there are only 5 in the whole place). Ours had a rustic western theme! The shower even has a door directly out to the balcony (perhaps to flash the passers-by?). I also liked the “adults only” policy, making for a very quiet stay. And there’s a chill vibe to the place. The manager, Mary, was extremely friendly, outgoing, and helpful. She even greeted us with warm towels after our return from rainy evening – who at a big resort would do that? On the downside, however, the place is located in a swampy area quite far (5+ miles) from San Pedro accessible only via a very rocky/muddy dirt road. And then there are the mosquitoes, especially in the late afternoon & early evening when they are just unrelenting. Billions of them. Everywhere. Aside from breakfast, we had only two meals there — which were very expensive and rather unremarkable — but dinner left us with lots of bites. As for breakfast, eggs and pancakes were warm at best and the coffee also cools fast here. We had the rest of our meals elsewhere, requiring us to rent a golf cart to escape the swamp and its swarms of hungry mosquitoes.

So, like I said, I’m conflicted — I give it a 5 (“Excellent”) for the room and staff and a 0 (“Terrible”) for the location and bugs. So I’ll average my scores and give it a 3 (“Average”), rounding up.

Room tip: Bring lots and lots of bug repellent. And also lots of After Bite, since no matter how much Deet you apply, you'll still get bitten.
Date of stay: December 2023
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank BabyBerkeley
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Forest sala, Owner at Playa De Sala Boutique Hotel Adults Only, responded to this reviewResponded January 2, 2024

Reading this review sounds like my manager and my staff did everything they could to make sure you had a wonderful vacation.
We do supply bug spay and sunscreen.Its very unfortunate that you rated the establishment terrible due to its location ,bugs and dirt roads.
It seems like Belize might not have been the place for you. San Pedro has dirt roads and bugs and if your not up for a little adventure this would not be the place for you.
Im happy that you liked the architecture and your room.
I wish you all the best in you future adventures.
Hope you will give Belize another opportunity.
Warm and sunny Regards
Forest Sala

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