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    Reviews (182)
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    All reviewssouth city kitchenbeautiful hotelfried chickenmovie theaterpool barconference centervalet servicegreat pool areamarriott platinum eliteinviting feelgreat service and delicious foodgrowing painsking corner roomsouthern cuisineseafood shackfront deskan iron
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    132 - 137 of 182 reviews
    Reviewed 4 April 2018

    Our stay was wonderful at this top notch hotel. Hotel Avalon is beautiful! Everything from the rooms, the decor, the lobby area the heated pool / cabana area is gorgeous! The staff were very nice and pleasant and upon arrival made us feel special and welcomed. The concierge, Andrea, helped us with getting our rooms ready for our birthday girl with balloons, flowers and dinner reservations which definitely saved time for me to focus on other things planned. It helped to really make the bday getaway enjoyable. Overall choosing this hotel at Avalon was the best choice.

    • Stayed: March 2018, traveled with family
      • Location
      • Cleanliness
      • Service
    Thank j0hasy
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Kristina G, Public Relations Manager at The Hotel at Avalon, Autograph Collection, responded to this reviewResponded 11 April 2018

    Hi J0hasy,
    Thank you so much for sharing your experience with us and your fellow travelers. We're delighted to hear that our staff, and especially our Concierge Andrea, went above and beyond in providing you with the best possible experience during your recent stay with us. Andrea will be so happy to hear your comments; we cannot wait to share your kind words. Thank you again for such wonderful feedback. We sincerely look forward to welcoming you back for your next birthday celebration weekend, if not before then!
    Take care, The team at The Hotel at Avalon

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed 4 April 2018 via mobile

    Awesome staff. Tanya was the nicest, most professional front desk person I have encountered in a long time. Great location with good dining options nearby. Was there for business but would consider staying there on a non business trip. Really nice hotel.

    Stayed: March 2018, traveled on business
    Thank jhawktim
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Kristina G, Public Relations Manager at The Hotel at Avalon, Autograph Collection, responded to this reviewResponded 11 April 2018

    Good morning Jhawktim,
    Thank you for staying with us and for sharing your experience with us and with your fellow travelers. We truly appreciate all feedback from our guests, and we are thrilled that you have taken the time to recommend our hotel to others. We are so pleased to note that you had a pleasant encounter with our staff – especially with Tanya – and to hear that you enjoyed our wonderful location and dining options. Thank you for your review, and we hope to see you again the next time you return to Alpharetta – for business or pleasure!
    From the team at The Hotel at Avalon

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed 3 April 2018

    For our 22nd anniversary, I suggested to my wife that we enjoy a little "stay-cation" at The Hotel at Avalon. From the moment we checked in, we felt like we were hours away from home. Our room, on the 3rd floor, was comfortable and well-decorated. After relaxing for a bit, we went down to the lobby bar and enjoyed a cocktail prior to dinner at South City Kitchen. Like our room, the bar and adjoining sitting areas were comfortable, well-decorated, and perfect for conversing.

    Soon, our dinner reservation was upon us and we walked to the hostess stand, where we were greeted and promptly seated. Our memories of South City Kitchen go back years to the original location in Midtown, and we were anxious to try out this newest rendition. So many years later, and the food is delicious as ever; furthermore, our server - Karmen - was perfectly attentive to every aspect of our meal and helped make it a truly memorable dining experience.

    After dinner, my wife and I visited the 2nd Floor, to check out the fitness center and the outdoor pool/lounge. The fitness center is fairly standard, but Avalon hosts a number of workout options, and I imagine - if not already in place - that hotel guests will have the option to pay a guest fee and work out at places like Flywheel Sports or Club Pilates. The outdoor pool and lounge area is really nice. The pool is not large, but it's perfect for hopping in and cooling off after relaxing on a hot summer day; and the bar is a nice touch if you want to enjoy a beverage.

    Upon returning to our room, we enjoyed watching a movie on the large, wall-mounted screen, and we especially enjoyed a restful night in the very comfortable king bed.

    The next morning, as it was a bit cool outside, we decided to eat at South City Kitchen again, and the menu selection was outstanding and the food equally so.

    Though only there for an overnight stay, our impression of The Hotel at Avalon and South City Kitchen's newest location was very favorable and we'll definitely be back.

    Room Tip: Next time, I will ask for a room that faces Avalon Boulevard and is on a higher floor.
    • Stayed: March 2018, traveled as a couple
      • Location
      • Cleanliness
      • Service
    Thank Lou H
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Kristina G, Public Relations Manager at The Hotel at Avalon, Autograph Collection, responded to this reviewResponded 11 April 2018

    Hello Lou, Thank you so much for leaving such a comprehensive review and for taking the time to share your experience about your recent stay at our hotel. We greatly value your feedback, and we’re so pleased to hear that you were well taken care of by our South City Kitchen team and Karmen. It is a huge compliment to our staff and our property when our guests enjoy their stay so much that they take the time to write a review. We’re thrilled that you were also able to enjoy our unique style, atmosphere, and dining options. Thank you for making The Hotel at Avalon your hotel of choice for your family, and we excitedly await your next visit! From the team at The Hotel at Avalon

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed 2 April 2018 via mobile

    This place is amazing and the area and the food will blow your mind. If you are able to stay a few nights do it. Staff goes above and beyond to make sure your stay is amazing. The stores are also great and the people that work in the Avalon are great. It’s like staying in a small city.
    The atmosphere is gorgeous and super safe and security is also great. If you get lost or need any help getting around just ask and the staff will make sure you are taken care off.

    Stayed: April 2018, traveled as a couple
    Thank Tim J
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Kristina G, Public Relations Manager at The Hotel at Avalon, Autograph Collection, responded to this reviewResponded 4 April 2018

    Hello Tim, It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such positive comments. We love our fantastic location among Avalon's community, and are happy that our team, as well as the dedicated Avalon staff, took such good care of you during your stay. We look forward to welcoming you back for your next weekend getaway, if not before then! From the Team at The Hotel Avalon

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed 31 March 2018 via mobile

    I visited this property to treat myself for my "significant birthday". The staff at check in was so friendly and accommodating. My room is a King corner room with great view. The style of decor is simply elegant. The room is spacious with tasteful whimsical touches. Location could not be better with many shops and restaurants within walking distance. This is a gem in Avalon in Alpharetta. Treat yourself when you come to Alpharetta for business or pleasure.

    Stayed: March 2018, traveled solo
    Thank susan b
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Kristina G, Public Relations Manager at The Hotel at Avalon, Autograph Collection, responded to this reviewResponded 4 April 2018

    Good afternoon Susan, Thank you for staying with us and for making our property part of your “significant birthday” celebration. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We are so pleased to note that you had a pleasant encounter with our staff, and to hear that you enjoyed our unique décor and atmosphere. Thank you for your review, and we hope to see you again the next time you return to Alpharetta – for business or pleasure! From the team at The Hotel at Avalon

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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