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Reviews (7,972)
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All reviewsgarden poolmimi's cafecastaway covestayed in buildingho jominute walkgift shopacross the streetgames roommain poolhot tubkids suitedisney viewgreat family hotelconvenience storeeasy walk to disneylandfree parking
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102 - 107 of 7,972 reviews
Reviewed 3 April 2018 via mobile

We are a family of 6. Two grandparents, two parents and two grandchildren 7 and 9.
We have styed 7 days and today is our last. Its only a short walk from the two parks and a shorter walk to all of the eateries on South Harbour.
We had two adjoining rooms 6109 and 6111. They were large with two queen beds an adequate bathroom and an additional sink outside for thise times you it.
The room had a small fridge, coffee maker and microwave.
Theres a convenience store on site but realky, go online and order from Vons.
The laundry and games room did the job and shuttles stop at the door.
The water park is not what you would get at the commercial parks but thats not what its for. It entertained the grandchildren so what more do you want?
Staff was friendly and always said hello.
I'd stay again.

Stayed: April 2018, traveled with family
1  Thank Guy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla T, Guest Relations Manager at Howard Johnson Anaheim Hotel and Water Playground, responded to this reviewResponded 4 April 2018

Thanks so much, Guy! This is what we like to hear. We greatly appreciate you sharing this review with us and we look forward to welcoming you back on your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 April 2018

While we had booked at the Howard Johnson, we were walked off the property to a neighboring hotel because of renovations at HJ. We still had to check in at HJ and while we were there, the staff was really fantastic! Even though we were at another hotel, they still gave us access to the water play areas and welcomed us warmly. Our stay at the other hotel was lovely, but we will definitely be staying at HJ when we go back to Anaheim simply because of the interaction with the front desk staff.

  • Stayed: March 2018, traveled with family
    • Location
    • Service
Review collected in partnership with Howard Johnson
1  Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 April 2018

We originally booked a kids suite but a couple weeks prior to our trip was informed the room was being remodeled and we were moved to two connecting rooms. The rooms were clean and spacious but furniture and decor were extremely dated. I requested a balcony but one room had no balcony and the other was so small I couldn’t sit on it. The grounds are beautiful and my kids loved the splash pad/kids pool but I was overall disappointed with our accommodations.

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank emzr1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla T, Guest Relations Manager at Howard Johnson Anaheim Hotel and Water Playground, responded to this reviewResponded 4 April 2018

Hello, and thank you for taking the time to submit this review. We're happy to know that your family enjoyed the splash pad and pool, but we do apologize for the inconvenience of our renovations. We certainly hope we have the chance to welcome you back on your next visit for a 5-star experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

In October we booked at room for ourselves and our two granddaughters for a trip to Disneyland in March. When we arrived, we were brusquely told they had no room for us as they were remodeling. They had booked us a room at the Holiday Inn up the street, but we had specifically booked at this hotel because of how much fun our other granddaughters had had in the waterpark on a previous visit. In the five months since we booked, someone should have called us and told us that they could not accomodate us. The Holiday Inn did have a pool but it was not nearly as nice as the one at Howard Johnson and the room and location was not nearly as nice as the Howard Johnsons. If they were going to send us to another hotel because of their poor planning, it should have been at least as nice as the one we planned on. No one was even apologetic about this mix up. I was angry, but did not want to say anything in front of the children and the children were really looking forward to the waterpark. I think this was very bad customer service.

  • Stayed: March 2018, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Margaret C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla T, Guest Relations Manager at Howard Johnson Anaheim Hotel and Water Playground, responded to this reviewResponded 4 April 2018

We would like to apologize for your experience, Margaret. We assure you this is not the level of service we strive for and we will be sure to learn from this. Thank you for filling us in and we truly hope to have the opportunity to provide you with a seamless experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018 via mobile

I love the location of this resort!
Their main tower wasn’t done renovations... so I was put in the back building.
Spacious rooms with 2 Queens. The bedding is down comforters too. I like having the fridge and microwave.... and the Kuerig coffee maker is handy... Hojo supplies the coffee for it.
Parking is free, and plenty of spots.
Takes maybe 8 minutes to walk to the park, with some good food options along the way.
No complaints at all! Always friendly and great customer service!

Stayed: March 2018, traveled with friends
1  Thank monicalangton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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