The hotel is very updated. I enjoyed the clean crisp look of the beds. The hotel also gives warm cookies which were nice. It is in a centralized are of Washington DC and is very accessible for any means of transportation.More
- Free Wifi
The hotel is very updated. I enjoyed the clean crisp look of the beds. The hotel also gives warm cookies which were nice. It is in a centralized are of Washington DC and is very accessible for any means of transportation.MoreShow less
Hi senecad2017, thank you for your review. We are very pleased to hear that you found our location to be centrally located and we hope you were able to enjoy the sights of D.C. We appreciate your kind words about the property and appearance of your bed. We hope you can join us soon and have another cookie with us!
Close to Union Station, I could walk from the station and back and before and after the business meetings go to the wonderful Postal museum and visit other sites - especially the memorial to victims of communism.
Hi astere2000, thank you for your review! We are very pleased to hear that you found our location to be convenient and that you were able to walk to many of the area destinations. We hope to see you again on your next visit.
This hotel is modern and clean. The three elevators were large and fast. The rooms were quiet, the beds were comfortable, the shower worked. The ice machine quit working after the first night. Most of the staff were very helpful, except for one sourpuss lady at the front desk
Hi smokeylinks, thank you for your review on your most recent stay with us. We are pleased to hear that you found your room quiet and the bed comfortable. We would like to apologize for the inconvenience with the ice machine. We will also review your comments with our front desk team. We hope you will visit us again soon.
Very convenient location! Great bed and bedding! Was impressed with interior design, thoughtful details! Very clean. We had a conference and ended one of the sessions early. Kitchen staff was very accommodating and moved the meal up. Meal was very fresh and tasty!
Hi Indra H, thank for your kind words regarding your most recent stay with us. Thank you for choosing us for your conference. We will pass along your comments to our kitchen team! We hope that you will join us again soon.
This was my second time staying at this hotel because I had such a nice experience the first time I went.
Pros: The hotel is large, has a restaurant that serves delicious breakfast, and a full bar that opens around 4pm. The hotel is also very clean, nicely decorated, extremely spacious, and great bath/body (shampoo, conditioner, lotion, etc). It all has a newness about it.
Cons: —During my second trip, I tried to use the vending machine to buy a soda and water, but they were sold out if water. I asked the front desk for a bottle of water and even offered to pay, but they insisted that the water was for other guests checking in late at night. After my friend complained, another gentleman quickly assisted us and gave us complimentary water.
—No ice in their wending machines.
—In the morning, we ordered room service: 2 bagels and 2 bottles of water, which they said were small Dasani, and they said it would be about 20 minutes. 1 hour later, and my calling to ask about our order, the food arrived (tasty!), with two large glass bottles of water from an unfamiliar brand that cost $18! I asked to return it because I just needed a small bottle of water (not sure why water became such a problem). The man at the restaurant called me and said he would have two small bottles sent up immediately and complimentary. Nothing ever showed up.
Pretty much, this hotel is great if you go to stay somewhere clean and full of amenities, but it’s really only good if you do not require ANY staff assistance.
Hi jennifer g, thank for you for visiting us for the second time. We would like to apologize for the issues that you incurred while you and your friends were staying with us. We will review your comments with our front desk and restaurant team to ensure that this does not occur again. We hope that you give us another opportunity to serve you better on your third trip.
We very much enjoyed our stay here. We had a room with a king size bed, which was EXTREMELY comfortable! Also, the tv was huge! We really liked the tablet that comes along with the room which could be used to find restaurants, attractions and other things nearby. I would definitely recommend staying at this hotel. The only thing that I would have liked was a later checkout. We came to spend the day on a Sunday in the DC area and had to check out by noon.
Also the location was perfect. A 2 min walk from Union station and also about a ten minute walk from the Capital Building. We mostly ubered around because we were so tired from all the walking.
Hi Alexa F, thank you for you comments regarding your most recent stay with us. We are very pleased to hear that you find your bed to comfortable and your room nicely appointed. We are happy to hear that you were able to enjoy some of the local attractions. We look forward to welcoming you as our guest again soon!