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Travelingpossum
Southern CA

Excellent hotel

5.0 of 5 bubblesReviewed Jul 14, 2023
We spent six nights here in July and enjoyed our stay. The beds were very comfortable. We selected a smaller room, but it was a perfectly reasonable size for two people. Conveniently close to Union Station. Many restaurants within walking distance. Housekeeping serviced the room daily (not the case in all hotels since the pandemic). Staff were very pleasant. We enjoyed a good meal at the Dubliner. Espresso martini was delicious.

Negatives: the bathroom counter was very small and could accommodate only a few items. It made getting ready in the morning a challenge. This was a minor inconvenience. More seriously, the inadequate window shades did not keep out the street light. Consequently the room is not dark. It is possibly the least dark hotel room I have stayed in. The shades need to be replaced with blackout shades or blackout curtains should be added. We were tired enough at night that we slept fine, but if you need the room dark, this hotel is not for you.

We would definitely stay here again.
Date of stay: July 2023
Trip type: Traveled as a couple
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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David Hill, General Manager at Phoenix Park Hotel, responded to this review
Responded Jul 16, 2023
Thank you for your visit and sharing your comments. We are so pleased you enjoyed your visit and found our staff so welcoming. I am sorry our window design was not to your liking - our windows are equipped with both blackout and light filtering shades. We design them to work for most of our traveler needs - but realize they may not satisfy all guests. We thank you for your business.

David Hill
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 7, 2023

A wonderful hotel in great location for seeing the city. The room was spacious and very clean. Had a great nights sleep aided by the Guinness at the Irish pub on the ground level. Staff were especially friendly and will be staying again in the future.

Date of stay: June 2023
Trip type: Traveled solo
Thank keith m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Hill, General Manager at Phoenix Park Hotel, responded to this reviewResponded July 7, 2023

We thank you for your visit.

David Hill
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 5, 2023

This was our second time staying at this historic hotel. From the doorman, to front desk personnel, we were in excellent hands. Knowledgeable, efficient staff. Rooms clean and comfortable. Coffee and tea available all day.
Great location, close to the metro, our travel vehicle of choice. Ubered if needed to the sites.
Added bonus was the Dubliner bar and restaurant on site! Great fun for all ☘️

Date of stay: September 2022
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank annebQ4298JD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Hill, General Manager at Phoenix Park Hotel, responded to this reviewResponded July 7, 2023

So glad we had the chance to welcome you back again and exceeded your expectations again. We thank you for your visit.

David Hill
General Manager

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Reviewed June 29, 2023

The staff and accommodations were wonderful. The overnight rooms are updated and comfortable. We had a series of business meetings take place over two days and the food and service was great. I would recommend this hotel for business or pleasure.

Date of stay: June 2023
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank Brianne B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Hill, General Manager at Phoenix Park Hotel, responded to this reviewResponded June 30, 2023

So pleased to have hosted your group's eventa and glad we could exceed your expectations. We hope to welcome you again one day in future.

David Hill
General Manager

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Reviewed June 27, 2023

Absolutely an amazing Hotel, Great Staff, Great service, Great location and the best Irish Bar in the city, if you are coming to Washington you have to stay at the Phoenix Park!!!
I know ill be back!

Date of stay: June 2023
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
1  Thank Frank B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Hill, General Manager at Phoenix Park Hotel, responded to this reviewResponded June 29, 2023

Delighted to know that we exceeded your expectations and we thank you for your visit

David Hill
General Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed June 15, 2023 via mobile

ROOMS: not so spacious, but with good size bathroom and rather big windows. Very bright. Comfortable bed, fridge, safe.
LOCATION: definitely awesome! 5min walking from the railway station, 10min walking distance to US Capitol.
FOOD: complimentary coffee and tea 24/7 (lobby area), The Dubliner restaurant - here you can make an order for your room. There are cafes for breakfast nearby (I recommend you to visit Franklin grill - sandwiches there are better)
FACILITIES: fast wi-fi, gym, self service laundry, ice&vending machines
STAFF: smiley and very polite

Date of stay: June 2023
Trip type: Traveled as a couple
2  Thank UlyanaInStars
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Hill, General Manager at Phoenix Park Hotel, responded to this reviewResponded June 19, 2023

Our rooms are not large as we often state here and on other sites. But our hospitality knows no limits and I am so pleased you experienced that. We thank you for your visit and your business.

David Hill
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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