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Islan Diva I
Fort Lauderdale, Florida

Weekend in DC

4.0 of 5 bubblesReviewed 4 weeks ago
The hotel is very clean, modern and comfortable . Staff is friendly helpful and attentive. I would recommend to my friends. Close to all DC attractions, restaurants. Restaurants are nearby easy to get Uber. Enjoy the breakfast was fresh and plentiful continental breakfast
Date of stay: November 2024
Review collected in partnership with Hyatt Hotels
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Reviews (2,393)
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All reviews national mall fire station great location rooftop bar free breakfast third floor air and space museum walking distance l'enfant plaza outdoor pool few blocks bathroom door family vacation great place to stay minute walk clean hotel smithsonian museums
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8 - 13 of 2,393 reviews
Reviewed 4 weeks ago

I wouldn't recommend staying at this hotel. There was no alarm clock, there was a button on the remote for the Ch. Guide but you had to click on Ch. 2 for the guide which the person who was at the front desk wasn't aware of and was referred to the maintenance man to tell me where it was . The wake up button on the phone wasn't working and the person at the front desk didn't know how to do it and left post it notes for the wake up calls. There was no shampoo or conditioner in the bathroom. I also requested NO housekeeping and the last 2 days of my stay they left notes saying that they were sorry they missed me. The room was larger than expected as it had a bed and a living room area.

Date of stay: October 2024
Review collected in partnership with Hyatt Hotels
Thank Bonnie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Very disappointed in the quality of the hotel. We were informed at check in that due to staffing issues, housekeeping would be every other day, ok no problem. Housekeeping NEVER showed up. We had to call the front desk THREE times to ask for fresh towels and for our trash to be taken out before someone finally showed up. I do not recommend Hyatt, at all.

Date of stay: October 2024
Review collected in partnership with Hyatt Hotels
Thank Lindsay C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 30, 2024

The location of this hotel was great for all of the sites on the national mall. We were able to walk to nearly every location during our stay and we felt safe in the neighborhood. The breakfast options were also great. There are not a lot of close food options to the hotel, but more within a 10-15min walk.

The room and the rest of the hotel left room for improvements though! House-keeping did not service our room ONCE during a 4-night stay (not by request). The elevators were slow and often full (only 3) for a 12-floor hotel. The air-conditioning in the rooms was very loud. Toilets would run on and off during the night.

While the location was great, the rest of our experience was not.

Date of stay: October 2024
Review collected in partnership with Hyatt Hotels
Thank Brent N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 27, 2024 via mobile

We stayed for a week when we came to see Bruce Springsteen at the Nationals Mall.
We checked in smoothly and we had a triple room - two doubles and a sofa bed. The room was plenty big enough and the bathroom was excellent. The bedding and bathroom were clean but when we looked at some other areas they could have done with a bit of dusting.
Breakfast was better than in most American hotels with plenty of choice and tables to sit at. In the evening a light bar menu is served in the same area and it's also a bar. There's a lovely rooftop bar too.
There are bus stops and metro stops within walking distance to get you anywhere. Would definitely recommend for a stay in DC.

Date of stay: September 2024
Trip type: Traveled with friends
Thank whugirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 25, 2024

Most of front desk was not welcoming or friendly. Breakfast food quality was not what I would have expected although very clean and the staff there were in fact friendly and accommodating. In house dining options were not good. Food was terrible but the staff again, were very nice. I would not recommend to anyone.

Date of stay: October 2024
Review collected in partnership with Hyatt Hotels
Thank Hope K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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