The staff are amazing! Nice hotel with clean rooms and a rooftop bar with views. Area is nice to walk around and still convenient to all of the main attractions in the DC area. Great restaurants nearby.

So very dissapointed. So many problems. Ask repeatedly from 8:00 AM Friday until check-out at 10:00 AM Saturday to speak to a Manager, always told none available. Ask for manager's card at check-out no one had one. 2 night stay. Booked King Mobility Accessible room. Pictures show wide room, chair between bed and window, description lists work desk and chair. Room we were given was so small, there was no desk and the chair shown in photo would not fit between bed and window. Instead it was at foot of bed blocking the cubby where you hang your clothes. I had to step over/around to get into bed. My wife uses a wheelchair and/or electric scooter to ambulate. Room so small I had to leave one in car because there was not enough room for both in room. She had to park scooter between her side of bed and wall or leave in front of room door. Very dangerous. Other issues included bathroom sink did not drain, shower control goes both directions and begins with very hot water, again dangerous. Room keys did not work for hotel outer doors in the back. Hotel valet listed as $60 per night but they add another $10.80 for tax. ?? Should be listed that way then. Where you arrive to drop car for valet there is no access for wheelchair user in front of hotel. Wife had to go down half a block or so to get onto the sidewalk. This is in the street with afternoon DC traffic, very poor planning and dangerous. I cannot believe Hilton chooses to treat disabled people this way, I plan on speaking with someone from the US Department of Justice concerning this situation and what remedies might be available under the Americans With Disabilities Act. If you did not want disabled people staying at this location, or you did not have the room that I reserved based on your website descriptions then you should not have taken my points and my money. We have been loyal brand customers for many years and maintain a Diamond status within the Hilton Honors program. Does anyone within the company even care?