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Dorothy P
Atlanta, United States

Good Place to Stay in Navy Yard

4.0 of 5 bubblesReviewed May 22, 2023
This is a well located place to stay near the National's stadium in the Navy Yard area of D.C. The staff is very friendly, responsive to guests' needs, and wants everyone to have a good stay. All of the usual amenities of the Hampton Inn chain are present.
Date of stay: May 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (966)
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Reviewed April 22, 2023

Front desk staff were incredible. AC was slightly noisy but could sleep. Breakfast was good but little cold. Was there was orioles and Nationals game and was so convenient. Enjoyed the view from the roof top deck

Date of stay: April 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank lbloom2465
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 28, 2023 via mobile

Headed to DC for a family event and Hampton is often a go-to for us. Hotel lobby was compact and sometimes tight at breakfast, but food selection and quality was good. Room also on small side and could use a few improvements. HVAC was noisy and a bit touchy, and mini fridge was pretty loud. Bathroom hot water faucet just spinned all the way 360 degrees around so it took some getting used to in order to turn off. Toilet was also touchy with the flush. Where are the ice makers? None on our floor despite having an ice bucket. It was off season so rooftop bar was closed but lots of decent food options within walking distance, plus an easy Uber to Mall. Checking bag for the day with front desk after checking out was easy and convenient! Front desk staff was pretty great for our stay. We didn't have a car but valet is only option and pretty pricey. All in all we would definitely come back! Our relatives had room overlooking stadium which was cool!

Date of stay: February 2023
Trip type: Traveled with family
Thank G3519NZlorim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Kuglitsch, General Manager at Hampton Inn & Suites Washington DC-Navy Yard, responded to this reviewResponded March 8, 2023

Dear valued guest:

We thank you for your wonderful review! We are happy to hear that your stay with us was a great one! I would like to extend an apology for the situation with the items mentioned during your stay with us. We will be sure to share your feedback with our management team. We thank you for your stay with us and look forward to seeing you back soon!

Yours truly,

Luis Kuglitsch, GM CHGM

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed November 30, 2022

I have stayed at this hotel several times. It is often busy but the staff goes out of their way to accommodate all guests. The rooms are clean and we even had housekeeping every day without asking. That’s a first since the pandemic. The workout facility is big for a hotel in an urban environment. There is a lot to do in the immediate area with many restaurant and shopping options.

Date of stay: November 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank BSJ608
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Kuglitsch, General Manager at Hampton Inn & Suites Washington DC-Navy Yard, responded to this reviewResponded February 2, 2023

Greeting!

We would like to personally " Thank you" for the amazing 5 Star review! We are happy to hear that your stay with us was fantastic! We look forward to your next visit to Navy Yard, DC!

Truly yours,

Luis Kuglistch
GM, CHGM

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed November 22, 2022

I chose the Hampton Navy Yard mostly because it had great reviews and looked like it would be an easy base to get up to the Mall. However, this is just a standard well-maintained Hampton Inn. There’s nothing special about it unless you are here for a game. And I found a lot to dislike during my three nights here. I will not stay at this hotel again.

Good things:

• Reasonably inexpensive for DC, but not the only option in the city in the same price range.

• The breakfast is free and better than most (which means I actually found something edible), but it isn’t that good and options are very limited.

• The area has a few decent restaurants mixed in with a lot of high-end fast-casual and take-out options. But there are a ton of choices within a block of the hotel. And there are a lot of bars.

• Great bed.

• Super comfortable side and desk chairs.

• Navy Yard metro station is on the other side of the same block. You really can’t get any closer. (Unfortunately, with the Yellow Line down, getting to the Mall currently requires a transfer a L'Enfant Plaza, which is always busy.)

• Area around the hotel is busy and feels very safe.

• Very clean hotel.

What I hated about this Hampton Inn and Suites:

• With tax the valet parking is over $60/per night. That’s what you would pay at many hotels in far handier locations for sightseeing and twice what budget hotels in better locations charge. AND THERE ISN’T ANY ALTERNATIVE. Yup, you read that right. In a neighborhood with a zillion offices, residential units, and a ball field, there don’t seem to be any public parking garages within a reasonable walk of the hotel. (All "public" parking in the area appears to be controlled by the ball field and only used during games and events.) Hotel staff was completely unhelpful and a little hostile when asked about parking options.

• The wifi login isn’t secure, so isn’t really compatible with some (Many? All? A few?) computers, including mine. (It worked fine on my phone and I did eventually get my computer to connect – after about an hour of fussing with it.) This is a problem in a lot of places, so not unique to this hotel. What I hadn't run into before is a wifi log-in screen that (on any device) tries to trick you into signing up for Hilton Honors by stating that there may be a charge for wifi if you don’t. (Just click that you don’t care and you’ll get the sign-in page where you can access the free wifi included in your room rate.) Hotel staff confirmed that the wifi login can be “tricky.” And no, there isn’t any way for Hilton Honors members to sign in (at least not if they didn’t book through Hilton.)

• No handy electric outlets at the desk. Staff confirmed that built-in outlets in the desk don’t work, so you have to pull the desk out from the wall or crawl under it to plug in your electronics.

• Uncarpeted floors. I’m sure they are easier to clean, but the floors are very noisy and you will hear every slam, bang, and shout your upstairs neighbors make. Everything at this hotel is noisy, whether you are moving a chair or closing the door that covers the mini-fridge. The walls aren’t well insulated either, so you’ll also get to enjoy lots of shouting by your neighbors in the halls.

• Heater noise. The heater in my room emitted a loud, high-pitched piercing noise that we could only stop by giving up our ability to adjust the temperature.

• Hilton generally seems to have the worst pillows of any major chain and this hotel was no exception.

Note that I am a Hilton member, but I didn’t reserve through Hilton because my member “discount” rate was so much more expensive booking through a third-party site. (I did pay with my Hilton card, so staff could have guessed that I am a member.) But perhaps my decision not to book through Hilton resulted in a less than positive check-in experience with staff and maybe even a slightly substandard room. No idea. But after a hideous drive into town the Hampton Navy Yard was far from a welcoming retreat.

Date of stay: November 2022
    • Location
    • Sleep Quality
    • Service
Thank Cindy C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Kuglitsch, General Manager at Hampton Inn & Suites Washington DC-Navy Yard, responded to this reviewResponded March 8, 2023

Dear valued guest:

We thank you for your honest, and constructive feedback. I am saddened to hear that you are unable to recommend our hotel after your most recent visit. I would like to apologize for the valet parking expense, and for the HVAC noise which you had experienced during your stay with us. It is imperative that we provide the best quality experience for our guests along with the ultimate best value. We will share your feedback with the respective department heads.

Once again, thank you for your feedback!

Yours truly,

Luis Kuglitsch, GM CHGM

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Reviewed November 9, 2022

I recently stayed at this property when attending a wedding in the District. I chose it primarily because of its location and because it was one recommended by the wedding organizers. Its location was ideal. When we first entered, we received a warm, friendly greeting at the front desk. The staff was friendly, helpful, and efficient during our stay. Our room was clean and comfortable. The buffet breakfast has good variety. Valet parking was easy.

I would unhesitatingly stay here again!

Date of stay: November 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank SPRH13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Kuglitsch, General Manager at Hampton Inn & Suites Washington DC-Navy Yard, responded to this reviewResponded February 2, 2023

Greeting!

We would like to personally " Thank you" for the amazing 5 Star review! We are happy to hear that your stay with us was fantastic! We look forward to your next visit to Navy Yard, DC!

Truly yours,

Luis Kuglistch
GM, CHGM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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