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“? bad day”
Review of Big Bus Tours

Big Bus Tours
Ranked #57 of 158 Tours in Washington DC
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: The open-top deck of a Big Bus tour is the best way to see Washington DC. Sit back and relax as you are transported passed the iconic landmarks that make America's Capital so recognizable and special. Our sightseeing tours are designed to provide a flexible approach to city discovery. Your hop-on, hop-off ticket provides you the freedom to get off the bus to explore and visit attractions. Buses run regularly so re-joining the tour is easy.
Useful Information: Activities for young children, Activities for older children
Reviewed 4 April 2018 via mobile

So we decided that we would buy the 2 day to learn the lay of the land. It was a Saturday on Easter weekend. Bought tickets online via web site. It took a while to find the get on spot then had to stand in line for at least half hour. Once on crowed bus the tour started. It was over 4 hours to do the red loop, and they went around the same area twice with no explanation. After spending few days in town discovered we can walk the whole area we covered in 2 hours. Be careful of the day you tour , ask length of loop and ask about any delays. You may find walking will be better and faster. Would look at other options as well! Bicycle are all over if you up for real adventure!

Thank ejcen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Big Bus Tours, responded to this reviewResponded 5 April 2018

Thank you for sharing your experience with us and the Trip Advisory community. We are sorry to read your tour was longer than the advertised length. Due to the holiday weekend and the National Cherry Blossom festival, there was more traffic than originally anticipated in Washington, DC and around the National Mall. Should you be visiting again, reach out to us so we may update you on our service and give you some pointer to make your experience more convenient. Thank you for allowing Big Bus Tours to be your guide to Washington, DC!

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in 1,162 reviews
"tour guide"
in 476 reviews
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"ponchos"
in 59 reviews
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387 - 391 of 5,486 reviews

Reviewed 3 April 2018

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Big Bus Tours, responded to this reviewResponded 5 April 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 April 2018 via mobile

Camille was a fantastic tour guide! If you get a chance to do the night tour definitely ask for Camille. She was extremely knowledgeable and so fun! She had everyone on the bus laughing. Our experience was 10 out of 10. Highly recommend.

Thank lrmiller3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Big Bus Tours, responded to this reviewResponded 5 April 2018

Thank you for the 10 out of 10 score! We are happy you enjoyed your touring experience.

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Reviewed 3 April 2018 via mobile

We did the Red Line Hop On Hop Off and the Night Tour. It’s such an easy way to see a lot of DC.
Kendra J at the sales desk was tremendously helpful with a ticket glitch. She was patient & didn’t stop until our problem was fixed. Excellent service.

1  Thank cdl352
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Big Bus Tours, responded to this reviewResponded 5 April 2018

Thank you for sharing your experience! We're glad Kendra was able to assist you. Please know we are constantly improving so we are working on the glitch.

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Reviewed 3 April 2018 via mobile

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Big Bus Tours, responded to this reviewResponded 5 April 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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