Rooms are very dark and somewhat dingy. More lighting is needed in the bedroom. I couldn’t see anything in my suitcase or closet while I was unpacking. The balcony was unsafe with an unstable, broken railing. There was no hot water in the shower. The coffee was cold in the lobby. Our experience with the front desk wasn’t great. Our room wasn’t ready upon checking in and we were told that we would receive a call when housekeeping was done. No call came and we went back to front desk and were provided a room key to a room that was already occupied. Went back to the front desk and was told that we didn’t have a reservation. It was all straightened out but the attitude of the staff was very condescending. I’m a pretty laid back person and I understand mistakes happen, but I do not like to be spoken to like I’m five years old.