The hotel is clean and in a good location. Metro is about 3-4 minute walk. The front desk staff and overall staff were very friendly and professional.
The breakfast has all of your hot and cold needs. I just wished they serve different things everyday, but they didn’t. Maybe switch one or two items, but that was it. We spent 6 days there and it was basically the same every day.
Also rooms need a makeover. Furniture, bathroom and overall the room need an update and that’s the reason I give it 4 stars. For the price paid, I thought the room was not as upscale. I stayed at other residence inns in the past and this one is the least “attractive”.

Arrived at 2 pm to see if we could check in or get the key to garage to park our car. We had a conference around the corner at the Grand Hyatt. We were told the hotel had an emergency. Odd - the family next door checked in. People were coming out of the elevators. Everything looked fine. We were told we had to be relocated to a Fairfield on NY Ave (not in a safe location ) 4.5 miles away. She said the room would be comp’d.
We explained this would not work for us - that we 1- needed to be within walking distance ( so we could come and go in between meetings and quickly get ready for evening dinner plans ). The Fairfield is over 30 minutes away (with traffic on NY ave maybe more - we know the area well ) We were dismissed by the front desk manager - Julie Amonte. We found a room on the app for the JW Marriott (much closer and safer area). Julie explained she called and they did not. So to verify - We called and they did.in fact have a room for $200 more than we paid.
She simply did NOT want to accommodate us and then asked us to leave. We said we were not leaving, that her solution was not acceptable. Long story short - she called the police to remove us. We had to book a room at a Hilton property (but at least close to us)
We were never told what the emergency was (because there wasn’t one) and she refused to give us the name of her supervisor.
Completely unprofessional. Upon further investigation of other traveler reviews - this hotel is notorious for “relocating “ their one night guests to the Fairfield on NY Ave.
Let’s just say - I have deleted my BONVOY app. Unacceptable service. I am a frequent business traveler and my business was not valued