Sunday night live music on the roof was very loud. The front desk was very nice and kind enough for us to get another room downstairs. They were so accommodating they called back just to make sure I didn’t want to move. The problem was they could not guarantee I would not be able to hear the noise on the first floor.
I’ve never been in this situation. I’ve been at hotels with more than one wedding, where there’s a live band downstairs in the bar all night and you could not hear one sound in the hotel rooms
It’s so loud tonight that I don’t get the design, the thinking or the lack of thinking
As a guest I was subjected to four to five hours of very loud music the deibles went from 78 to 90 in our room alone.
Nobody comes here wanting to listen to really loud music for 4 to 5 hours. Not one single soul who makes a reservation at this hotel wants to hear this the only people that want to hear this music are the people that are upstairs on the roof, enjoying it.
OK so I can’t sit in my room in peace so I go outside because somehow I thought it would help but unfortunately, I could hear the words to the song. Would you like to hear the words I will share them with you “p*s*y everywhere p*s*y everywhere there’s p*s*y everywhere everybody’s f**ck*ng everyone everyone’s f**ck*ng everyone’s f f**ck*ng each other.”
There were four little ones here yesterday there’s no way that family could let their children sit in the lobby or go in the elevator with this going on besides the fact that it’s hard to get the elevator and you can’t sit in the lobby because it’s full of the people from listening to the music.
The lobby and the front entrance were full of the smell of marijuana and cussing creating a very tense negative environment.
I went back to my room but there was no relief from the noise. So I went down to talk to the front desk and they are so nice. The two guys that work there tonight they’re consistently kind and respectful. I asked him to please help with turning it down. I hope they turn it down
I went back to my room to where the music was not turned down.
As I was going down to the elevator to talk to them at the front desk again the elevator was full of probably seven grown adults screaming f**k mother f*cker the whole way down and I mean screaming and jumping up and down. These are pretty big people too 6 feet. In case you’re not getting the idea of being in a small elevator of grown men screaming profanity.
I was pretty upset when I got to the front desk and the security guard was not happy with my reaction from my experience in the elevator, full of grown men, screaming and cursing. I said we’re allowed to bring children with us right all people are welcome here. He’s like yeah what’s the problem? Just don’t put your child on the elevator. Does that statement make any sense to you? It makes no sense to me.
Two guys at the front desk get it they understand the difficulty and inconvenience. They didn’t create more stress with me when I spoke to them. I asked the security guard could you please just make this an A and B conversation and he looked at me what do you mean A and B conversation? One of the nice men at the front desk said she wants to talk to us not you would you please leave us alone?
So, he did leave us alone while staring at me the whole time and he couldn’t help himself. He still came back listening to the conversation and started making his comments and he was ultimately creating more stress. He was supposed to be a security guard. Keep the stress down. I don’t think he gets it.
When I went back up, it was with customers staying at the hotel and they were all very sad. One man said we’re all sad. I told him this is going on until midnight and there was a family that looked and said oh my God why? I told another man who was going up to a higher floor Careful on the elevator because there was a lot of screaming and cussing and he said oh great thank you.
From 7 PM to 11:15 I felt like I was having a heart attack. Took me a good 3 to 4 hours for my mind and body to calm down. What did we do as a customer to have been in this situation?
You have to ask yourself who’s running this Hotel the customers on the roof or the hotel management.
The decibel measured anywhere from 78 to 90 at its highest during the music, screaming cussing profanity.
Does Hotel have every right to charge a customer for creating this kind of environment?
What rights do the customers have for the hotel creating this kind of environment?
Are you sure this should be a four-star hotel? Sounds like a one star to me.
I think you’re one star hotel with a four-star staff.
I was told that last night was the only night there would be loud music and we should be fine for the rest of our stay.
Lo and behold the next night loud music again I called the front desk, and he said I didn’t know that they were going to have the music he said but it should be done by 10:00 PM. It is now 11 o’clock and they are still playing loud music. I called the police at 11:03 asking them to come to the hotel. The police were a little bit confused at first because usually, you’re making a complaint against someone in another room, not the actual hotel once I explained the situation, they were very happy to come and help
The hotel smelled like marijuana all through the lobby in the front of the hotel, and of course in elevators.
The very nice person behind the front desk explained to me he did not know when they were going to have music because no one had told him.
People just walk around town passing out flyers saying there’s going to be a party at this hotel and then there’s a DJ that plays very loud music.
The music bounces off the buildings around us into the hotel room. That’s what makes it so loud.
The biggest problem besides being yelled at and hearing profanity against women is that I’m there to sleep and the people on the roof have free rain over the hotel. Nothing keeps them from going to any floor in the hotel, nothing or no one is keeping them from smoking weed in front of the hotel and cussing and fighting. It appears this hotel is not private property. It is public property with no rules.
It was the most unpredictable, extremely tense environment that I have ever been in a hotel.
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