Hotel has a great real breakfast, it has a wonderful location, and there's a free SW shuttle to Smithsonian.
There are wonderful restaurants just steps away. And the hotel has a 3-6 pm happy hour. A CVS is just a nearby. The Metro is walkable but I wouldn't do it with luggage.
Dear reacarte,
Thank you so much for the kind review! We really appreciate your feedback and the support you've shown us. Your positive experience is incredibly valuable to us and we can't thank you enough for taking the time to share it. We can't wait to have the chance to host you again in the future!
Best,
Michael Anderson
General Manager
This is a great location on the Wharf. The rooms are nice with a small couch, microwave, refrigerator, TV, and other amenities. They also have free breakfast. There are plenty on eateries in walking distance including a bar at the hotel. There are also plenty of great views and places to sit.
Dear cjperk88,
It sounds like our Hyatt House offered everything you needed for a fun, relaxing stay in our Nation's Capital. Thank you for being our guest and rating us so kindly. We hope to be your hotel of choice anytime you return to Washington.
Best,
Michael Anderson
General Manager
Couldn't sleep as the noise from the bars below kept me and two other rooms of family up at night. If you stay there, bring earplugs, as they had run out when I was there.
My room and another room in my group smelled of mold/mildew, and the staff seemed aware of that.
No bathroom products in the room, like q-tips or extra soap. Also, no water in room, even for World of Hyatt members.
Alarm clock was broken in a couple of rooms and the TV guide feature really didn't work properly. Also, no plugs by the bed. Had to charge phones across the room.
Dear Go56480093841,
Thank you for sharing a review of your recent stay. We sincerely apologize that we could not provide you with the exceptional stay you've come to expect from Hyatt Hotels. The details make the trip, and we regret we missed the mark. Your feedback gives us valuable information needed to improve our guest experience. We appreciate your patronage and hope to see you again soon.
Best,
Michael Anderson
General Manager
Love this place!!! The location is great!! So many restaurants to choose from and easy access to shuttles and Ubers. We spent a lot of time just walking around the Wharf! And of course the Hyatt is always friendly and welcoming! Our room was a little small but we were very comfy. We loved the outdoor patios!! The breakfast was great as usual which was and always is a great way to start your day!! I would definitely stay here again!!!
Dear Nancy L,
Thank you for sharing such a wonderful review that is worthy of being framed. We take pride in providing our guests with exceptional accommodations, and your feedback is a valuable validation of our efforts. We truly appreciate your review and recommendation, and we hope to have the pleasure of serving you again in the future.
Best,
Michael Anderson
General Manager
I stayed one night for a business trip. The hotel was excellent. The room was clean and comfortable, and the location was very close to my business meeting. They offered breakfast, which included a wide selection of hot items (eggs, sausage, waffles, oatmeal), toast, pastries, cereal, yogurt, etc.
The staff were friendly, and I was lucky to be able to check in early in the day after arriving on an early flight.
The neighbourhood is lovely - so many nice restaurants for dinner close by, and a great spot for a long walk along the water.
Dear abigalem2016,
Your positive review is greatly appreciated and serves as a source of motivation for our team. We are dedicated to delivering outstanding service and top-notch accommodations to our business travelers, ensuring that their time in Washington is productive and enjoyable. I will certainly convey your kind words to our staff and look forward to the possibility of hosting you again in the future.
Best,
Michael Anderson
General Manager
