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All reviews whiskey bar pod hotel rooftop bar rooms are small queen pod metro station white noise machine sliding door body wash place to sleep national mall walking distance directly across the street room size short stay front desk staff central location
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Reviewed 3 March 2021

“Friendly, helpful staff. Very nice room ! Comfortable. Just right for a single guest. Close to the Metro. Everything was perfect. Can't wait until the restaurant and whiskey bar are reopened. Makes a good excuse to come back !"

Date of stay: February 2021
    • Rooms
    • Cleanliness
    • Service
Thank loveddcmotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan Porcello, General Manager at Motto by Hilton Washington DC City Center, responded to this reviewResponded 3 March 2021

Thank you for the great feedback! We definitely cannot wait for our rooftop/Whiskey Bar to reopen either and look forward to welcoming you back when it does! Thank you for staying with us.

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Reviewed 3 March 2021

I like this hotel a lot and it's very convenient due to its location. The room is small but enough for everything you need on a trip. The front desk is super nice and kind. Definitely recommend this hotel.

Date of stay: February 2021
    • Value
    • Sleep Quality
    • Service
Thank P7157SWjimmyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan Porcello, General Manager at Motto by Hilton Washington DC City Center, responded to this reviewResponded 3 March 2021

Thank you for your wonderful five star review of Motto DC! I am pleased we had everything that you needed and that our team was friendly and helpful. Thank you for staying with us and I look forward to welcoming you back again in the future!

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Reviewed 1 March 2021

Me and my bf booked a room for a night in the city for a day vacation and it was great! service was amazing in specific Jon and Jenni at the front desk! Jenni mentioned she was just here to help for a little bit from another hotel in Philadelphia I definitely recommend checking her out! We ordered door dash and a worker had the order ready at the elevator for us as soon as we walked out! Jon had a map and tooth brushes for us ready that we forgot. The rooms are also very cute in such a cute part of the city right in China Town a few blocks from all the monuments!

Date of stay: February 2021
Trip type: Traveled as a couple
Thank kayla71940472
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan Porcello, General Manager at Motto by Hilton Washington DC City Center, responded to this reviewResponded 1 March 2021

Kayla,

Thank you very much for the five star review. It was such a pleasure to meet you during your visit and welcome you into our wonderful city. Thank you very much for taking the time to recognize the team; we really appreciate the shout-out and look forward to welcoming you back anytime you are in DC.

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Reviewed 29 January 2021

I loved this hotel so much and am so glad Hilton converted it into a MOTTO, keeping the overall new hardware/construction of the former Pod hotel while not losing the people that work there and their commitment to great friendly service.

Rooms are small ala Pod and thoughtfully designed with everything working. Being a relatively brand new build, all furnishings, window seals etc are in great condition and sparkly new. There were not many people there given DC was going into lockdown mode before the inauguration but the rooms seems really quiet either from hallway noise or rooms next door. Having a smart connected TV with netflix etc was also great. I do wish there was a coffee maker in the room but I understand that isn't what those Hilton is targeting with MOTTO are looking for:-)

I agree with all the previous comments about front desk staff being super responsive and friendly. This extends to others working there also. I had an issue with my tv and maintenance was there within 5 minutes. Restaurant/breakfast is limited due to covid restrictions but would be a great place to hang out when fully operational.

Location is great. People are great. Rooms are great. If you don't mind smaller rooms, this is a great choice.

Date of stay: January 2021
    • Location
    • Cleanliness
    • Service
Thank thewilsonswanderings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha Miller, Owner at Motto by Hilton Washington DC City Center, responded to this reviewResponded 7 February 2021

thewilsonswanderings,

Thank you so much for the 5 star review! It's fantastic to hear you've enjyed Motto just as much as Pod previously! Our commitment truly is to provide great service, so I am thrilled you have received nothing but from the entire team. We appreciate you perfectly summarizing the Motto concept for others to see.

Thank you so much for not only your kind words, but your loyalty as well. We look forward to welcoming you again soon!

Warm regards,
Samantha Miller
Guest Relations Manager

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Reviewed 21 January 2021

Hotel was very clean. Covid restrictions in place (cleaning/elevator/staff/guests). Location is very good. Although limited, breakfast and coffee was nice. Given the current Covid restrictions, I felt that the accommodations and services were above average.

Date of stay: January 2021
    • Value
    • Cleanliness
    • Service
Thank DracoEtLeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha Miller, Owner at Motto by Hilton Washington DC City Center, responded to this reviewResponded 28 January 2021

DracoEtLeo,

Thank you so much for the 5 star review! I'm so glad you were pleased with our COVID-19 protocols. It's extremely important our guests feel a sense of safety while staying with us, so it's great we were able to provide you with that.

Thank you so much for staying with us - we hope to welcome you again.

Warm regards,
Samantha Miller
Guest Relations Manager

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