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shelllovestravel
Philadelphia, Pennsylvania

Welcoming front desk

5.0 of 5 bubblesReviewed Jun 12, 2023
Just back from a quick stay at this hotel, and a very pleasant experience. Their front desk staff were extremely welcoming and kind, which really set the tone. We were offered our choice of room and given a very early check-in, which was greatly appreciated. Our room was lovely and comfortable. We ate dinner in the restaurant and my scallops were cooked to perfection. Very close to the train station, which made our trip to DC very easy.
Date of stay: June 2023
Room Tip: Very short walk to Union Station and the Metro
Trip type: Traveled with family
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ibrahim Bajrami, Other at Kimpton The George, responded to this review
Responded Jul 11, 2023
Thank you for taking the time to write this amazing review. I am very happy to hear that we were able to check you into your room early. I am glad that you had the chance to dine in at the Bistro Bis. I totally agree that the food there is amazing. I hope that you come to visit us again in the near future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed June 11, 2023

Did a quick weekend trip to DC and had a great stay! Hotel was very clean and comfortable. Friendly front staff. Our valet Ephrem was very helpful with our car when we arrived late on our first night!

Date of stay: June 2023
Trip type: Traveled as a couple
Thank chenxchen5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ibrahim Bajrami, Other at Kimpton The George, responded to this reviewResponded June 12, 2023

Thank you so much for choosing to stay at The George Hotel and for writing this wonderful review. I am super happy to hear that you enjoyed your stay. I hope to see you back very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2023

I didnt want to leave! This is my new go to hotel in D.C. Beautiful room, stunning restaurant and bar area, the Atelier Bloem Lotion is so amazing that I ordered a full bottle with Kimpton Style online. My room was upgraded. I can't say enough positive things about my stay.

Date of stay: June 2023
Trip type: Traveled on business
Thank D K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ibrahim Bajrami, Other at Kimpton The George, responded to this reviewResponded June 12, 2023

Ephrem is definitely The Star at the George. Thank you so much for taking the time to write this wonderful review. I hope to see you back at the George Hotel very soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2023 via mobile

To be honest, I was disappointed with this hotel. That’s totally down to me not doing enough research, accepting its Top 5 placing on TripAdvisor without question, and assuming that all Kimptons are the same.

Firstly, I was surprised that this Kimpton does not offer full service dining options. It’s affiliate restaurant off the lobby only offers breakfast from Monday to Friday - and then only from 8am to 10am (rather late if you wanted an early start) - and no lunch and dinner service on a Sunday. Now I know that D.C. is dead quiet on a weekend, but other hotels in the area offer their guests a full restaurant service seven days a week. The free continental breakfast that they put out on the Sunday morning was fine, but not the hearty American breakfast I was hoping for. For dinner on the Sunday night, I enjoyed the short walk to the Phoenix Park Hotel’s Irish bar/restaurant. That said, the breakfast on the Monday morning was very extensive and tasted very good.

My late evening check-in was quick and personable, but the receptionist made no reference to my Diamond Elite status at all, even though I could see from the IHG app that my room had been upgraded 24 hours earlier. That meant I was also not offered a voucher for a free breakfast on the Monday morning. Fortunately, another colleague of his rectified that the next morning.

The room and bathroom were nicely appointed, with a comfortable bed and bedding. My main criticism was the noise, not from the street, but from the fridge that rattled all night, the extractor fan in the bathroom that operated 24/7, and the air conditioning system that seemingly continues to hum even after you’ve turned it off. As I was only there two nights and it was a rewards night stay, I lived with. Fortunately on my second night, this trio of sounds did morph a little into background white noise.

If work or pleasure does bring me back to the city, I will check out some of the other IHG hotels here.

Room tip: Very little to offer on weekends
Date of stay: June 2023
Trip type: Traveled solo
Thank BritTraveller68
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ibrahim Bajrami, Other at Kimpton The George, responded to this reviewResponded June 12, 2023

Thank you so much for taking the time to write this review. All feedback are very important to us. I would like to discuss you stay in more detail. You can reach me via email at your earliest convenient time at Ibrahim.bajrami@hotelgeorge.com.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2023

Nice clean hotel within walking distance to union station. Very nice staff, especially the people at the reception and Ephrem who gave us the bikes were extremely friendly and helpful. We could use the bikes for free and had some nice days in Washington. There is no breakfast buffet in the hotel. But you can get breakfast or snacks in the hotel bistro "Bis" or in the "Corner Bakery" next door.
There is always ice cold water in the lobby and nice chats with the staff. When we come back to Washington we will stay here again.

Date of stay: June 2023
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Jackson H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ibrahim Bajrami, Other at Kimpton The George, responded to this reviewResponded June 12, 2023

The Kimpton bikes are very popular with our guest. I am happy to hear that you were able to explore DC using our bikes. I am glad you had the chance to meet Ephrem. He is amazing and I am very lucky to have him in my team. Thank you again for writing this amazing review. I hope to see you back at the George Hotel very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2023

The kimpton always goes above and beyond. And the George did not disappoint. Ephrem was amazing at happy hour. Great smile and full of knowledge. These are the types of people who should be in this business. He should go far.

Room tip: Come by train and then shoot across the park. It is literally less than 5 min away on foot!!
Date of stay: June 2023
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank Janet R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ibrahim Bajrami, Other at Kimpton The George, responded to this reviewResponded June 12, 2023

100% agree with your review. I am the luckiest manager in the world to have such an amazing team. Thank you so much for your review and I hope to see you back at the George very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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