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Sarah_j525
Coventry, United Kingdom

Little extras make all the difference!

5.0 of 5 bubblesReviewed Nov 8, 2024via mobile
We had an excellent four nights at this hotel, and it was a very happy surprise on our arrival, to be upgraded to a state room! The staff were super friendly, and the yellow lollipops were a lovely touch! 🤩. Breakfast was simple but high quality, and the free cheese and wine we enjoyed in the bar next door, was very much appreciated at the end of a busy tourist day! The Hougoumont is an excellent choice for anyone staying in the Fremantle area; thanks again for a great stay!
Date of stay: November 2024
Trip type: Traveled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marco Batacchi, General Manager at Hougoumont Hotel, responded to this review
Responded Nov 10, 2024
Thank you, Sara G, for choosing to stay at the Hougoumont Hotel.

It has been our privilege to have you on board and assist you throughout your stay at the Hougoumont Hotel.

We thank you for your priceless feedback, and your very kind words.

Please contact me anytime you will need a room in Freo, and our Team be delighted to make your stay as comfortable as possible.

We are looking forward to welcoming you back soon to the Hougoumont Hotel, just in the heart of Fremantle.

Best regards,

Marco, General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed October 31, 2024 via mobile

I always stay at this hotel in Fremantle, although the rooms are small they have everything I need. The hotel is perfectly positioned as it is close to restaurants and coffee shops. The staff are always friendly and are a pleasure. When in Fremantle this is the hotel for me.

Date of stay: October 2024
Trip type: Traveled on business
Thank mbeaton63
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marco Batacchi, General Manager at Hougoumont Hotel, responded to this reviewResponded November 4, 2024

Thank you, mbeaton63, for choosing to stay again at the Hougoumont Hotel.

It has been our privilege to have you on board and assist you throughout your stay at the Hougoumont Hotel.

We thank you for your priceless feedback, and your very kind words.

Please contact me anytime you will need a room in Freo, and our Team be delighted to make your stay as comfortable as possible.

We are looking forward to welcoming you back soon to the Hougoumont Hotel, just in the heart of Fremantle.

Best regards,

Marco, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 30, 2024 via mobile

Location:
- Just a 4-minute walk to Fremantle Markets
- The nearest supermarket is IGA

Room:
- Our room was on level 1
- We received a complimentary room upgrade—thank you!
- Free WiFi
- Clean and spacious room
- No bedroom slippers provided
- Complimentary tea and coffee available in the room
- Shampoo, body wash, and body lotion provided
- No bathrobes, toothbrushes, shower cap, or sanitary bags
- Hair dryer, ironing board, and iron available
- Toilet flooring may be slippery
- Two bottles of water provided and replenished daily
- Strong burnt charcoal smell each evening from the neighboring bar, where they burn charcoal to heat outdoor seating

Additional Amenities:
- Complimentary breakfast is basic, with bread, muesli, apples, coffee, tea, and juice. Milk is available upon request.
- Free wine and cheese at the bar next door between 5-6 pm
- Complimentary bikes provided for guests, including helmets and locks

Date of stay: October 2024
Trip type: Traveled as a couple
Thank Jayjayyello
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marco Batacchi, General Manager at Hougoumont Hotel, responded to this reviewResponded November 4, 2024

Thank you, Jayayyello, for choosing to stay at the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel..

It has been our privilege to have you on board and assist you throughout your stay at the New Haus managed by the Hougoumont Hotel.

We thank you for your priceless feedback, and your very kind words.

Please contact me anytime you will need a room in Freo, and our Team be delighted to make your stay as comfortable as possible.

We are looking forward to welcoming you back soon to the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel, just in the heart of Fremantle.

Best regards,

Marco, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 11, 2024 via mobile

A great little boutique hotel in the heart of Freo!
The room was small, however it was clean and functional but let’s face it, you’d spend most of the time out and about exploring, dining out and seeing all that Freo has to offer!.
Staff were excellent and friendly. The provided evening drink and Hors d'oeuvres in the adjoining microbrewery “Calamity’s Rod” was a nice extra touch. The continental breakfast was also simple and delicious with fresh breads, yoghurt and accompaniments and a coffee machine that made a choice of exceptional coffees.

Date of stay: October 2024
Trip type: Traveled as a couple
Thank Rossumpossum
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marco Batacchi, General Manager at Hougoumont Hotel, responded to this reviewResponded October 14, 2024

Thank you, Rossumpossum, for choosing to stay at the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel..

It has been our privilege to have you on board and assist you throughout your stay at the New Haus managed by the Hougoumont Hotel.

We thank you for your priceless feedback, and your very kind words.

Please contact me anytime you will need a room in Freo, and our Team be delighted to make your stay as comfortable as possible.

We are looking forward to welcoming you back soon to the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel, just in the heart of Fremantle.

Best regards,

Marco, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 11, 2024 via mobile

If there were six stars I would give it. Excellent location Marco and the team were just brilliant. The room was fantastic and the wine and she’s in the restaurant. Next door was a great way to start our night out. Will definitely stay here again whenever we’re in Perth.

Room tip: Don’t forget to book the offstreet parking in advance
Date of stay: October 2024
Trip type: Traveled as a couple
Thank Journey32584746972
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marco Batacchi, General Manager at Hougoumont Hotel, responded to this reviewResponded October 14, 2024

Thank you, Journey32584746972, for choosing to stay at the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel..

It has been our privilege to have you on board and assist you throughout your stay at the New Haus managed by the Hougoumont Hotel.

We thank you for your priceless feedback, and your very kind words.

Please contact me anytime you will need a room in Freo, and our Team be delighted to make your stay as comfortable as possible.

We are looking forward to welcoming you back soon to the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel, just in the heart of Fremantle.

Best regards,

Marco, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 9, 2024 via mobile

Perfect in every way.
A very understated hotel from the exterior, this hotel is a gem!
Caring and welcoming staff, beautifully presented interior and the best courtyard bar ever, run by the fabulous Naz.
Thank you everyone for giving us the best Fremantle stay!

Room tip: Easy walking distance to everywhere you would want to visit.
Date of stay: October 2024
Trip type: Traveled as a couple
Thank angela m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marco Batacchi, General Manager at Hougoumont Hotel, responded to this reviewResponded October 14, 2024

Thank you, angela m, for choosing to stay at the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel..

It has been our privilege to have you on board and assist you throughout your stay at the New Haus managed by the Hougoumont Hotel.

We thank you for your priceless feedback, and your very kind words.

Please contact me anytime you will need a room in Freo, and our Team be delighted to make your stay as comfortable as possible.

We are looking forward to welcoming you back soon to the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel, just in the heart of Fremantle.

Best regards,

Marco, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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