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All reviews town square the main square stary browar sushi restaurant five star hotel great selection hotel bar great hotel own brewery glass walled bathroom large flat screen tv piano player nice brewery recent visit choice of restaurants breakfast selection is stayed longer
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Reviewed 27 October 2018

Right on market square. Excellent breakfast. Rooms high quality and spacious. Would have given 5 star but we had a range of problems with aircon as it was very mild for October. Also first night we had separate rooms as no 3rd bed despite emailing hotel in advance several times. Overall excellent hotel but not over helpful when you had an issue made to feel it’s your fault

Room tip: Ask for front then you can open a window. Don’t pay extra for the huge bath that takes up half your room unless that’s your thing!
Date of stay: October 2018
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank MMA502912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 October 2018 via mobile

What a nice hotel this was. Great staff with very good english, very lavish and extremely well presented.
The room was large and clean. Big tv with English channels, often spoken over in polish though.
We didn't eat in the hotel other than breakfast but the restaurants looked very nice.
Breakfast catered for all.
The location was perfect as is situated in the old town square which is full of bars and restaurants.
Was very impressed and would certainly book this hotel if i returned.

Date of stay: October 2018
Trip type: Traveled as a couple
Thank shanec947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 October 2018

I don't leave reviews at all but with this hotel I decided it is my obligation. Why? Place is perfect when you consider staff, service and infrastructure. One of the best hotels you can find, not only in this city but overall. Really. You couldn't imagine someone could possible establish such a great hotel in this town. Warsaw, Cracow but Reszow?
But... I experienced some behaviour there which is hard to cope with when you learned it was top management!!! Shouting and swearing at your staff during the breakfast when people only want to have a pleasent time eating. First fought it was one of the guests. So I was left dumb when informed by terrified staff it was their general manager!!!
Another thing lady at the reception - barefooted!!! No class nor respect for your guest who comes to five star expecting little more.

Date of stay: September 2018
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank JackPatell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 October 2018

Overall this was a very good experience but marred by 3 nights of sleeping/waking up/showering in a very cold room, but let’s start with a very good impression of the hotel restaurant. We arrived at a little after 10pm, we went to our room which was cold, we turned the “heating” up and by the time we went down to the Folk restaurant the chef etc were obviously in the closing stages of closing down the kitchen. Nevertheless they reopened and prepared an excellent dinner for us. After dinner we went back to our room fully expecting our room to be much warmer than when we left, it was colder! Reception were unable to provide a solution so both tired and cold we resigned ourselves to our first night in the cold room. The next day was a repeat of the previous day, no heat and no solution, although I ask if an electric heater could be provided apparently this was not possible but they would be working on the problem. Night three and still no solution, my patience was now running very thin so I made it clear that if no heating was available we would have to move to another hotel. At this point a small electric heater was provided which did take the chill off our suite but it was not man enough to fully heat the complete space. It was day four that they got the heating situation worked out. What was otherwise a very pleasant stay has left us thinking that we need to find a different hotel for our stay in Rzeszow next year. The staff seemed liked they wanted to help but did not have the experience/ability that one would expect in a 5 star hotel. We stayed with relatives for 2 nights and on our return the wine glasses that we had used prior to leaving were still dirty, no attempt was made at freshening up the disheveled bed, definitely not 5 star service.

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Chris_fss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 October 2018 via mobile

Right on the town square close to all areas rooms perfect friendly staff the adjoining bar was great and the meals were superb can’t recommend this place enough it was my second stay in four months and will definitely be back

Date of stay: September 2018
Trip type: Traveled as a couple
1  Thank Tonguepuncher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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