I went for a family dinner in our last night in Prague. A really nice weitress came to us, arranged a table and we order 4 beers. She didn't take note of anything and we trusted her good memory (she must be used to that afterall).
When the beers came, 1 of them was wrong. But ok, it's just a beer, we would drink more than one anyways.
When we decided to order the dinner, again, the same friendly lady came to get our orders. Again, no notes, again, when all the food came, my plate was wrong.
While all my family had our family dinner, but me (I wanted to eat what I ordered so I decided to wait) the manager came to our table and appologized in a gentle way.
When my dish finally came, the lady who ordered wrong twice, didnt even look at my face and simply threw the plate on the table. She didn't return to get any other orders from the table.
When we were ready to pay, and in my opinion it was obviously, we didn't give any tips. The manager who once was polite treated me rude and also didn't look at me while I paid and wished good night.
Seriously?! Such a touristic place and you guys didn't learn how to treat the clients?
If it wasn't for the three "small" incidents, it would be an amazing place as the food and beer are really tasty.
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