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Reviews (2,718)
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All reviewsreception barrainfall showercool hotelgreat hotelmetro stationcity centrefree wifiold townrooms are niceexcellent breakfastchecking inmin walkpublic transportbeautiful cityyogurtplaystationps4
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Reviewed 4 April 2018 via mobile

Visited Prague with my friend, booked the hotel last minute. I was surprised shen entering - cozy lounge, reception at the bar and a very nice staff, especially Robin. The room was simple, but had all you need and a very comfy bed :) the food was of a high quality and prices were reasonable.
I will surely recommend it to my friends who decide to go to Prague :)

Stayed: March 2018, traveled with friends
Thank Tomáš V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pentapra, Manager at pentahotel Prague, responded to this reviewResponded 8 April 2018

Dear Tomáš V,

Thank you for the great review of your stay with us at pentahotel Prague. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. Our staff takes great pride in their work and very much appreciate your feedback. We hope to haveanother possibility to welcome you back.

Best regards,
Petr Svec

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

I have been staying at Penta for the past few years, I recommend it to others in my company who travel. I have noticed, the hotel feels like its aging, the towels were not soft this trip, like they are just too thin and old from wear. The past two trips there have been service outages (electricity and internet) that have stopped me from being able to check in. The buffet never changes its offering, like the chef is just going through the same steps over and over. Even the beers on tap are never changing, Prague is known for beer and Penta should have Craft offerings, not just the same standard (cheap) Prague beers. Time to up the game a little and make this a hotel to be proud of again.

  • Stayed: March 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank j0hnkinsella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pentapra, General Manager at pentahotel Prague, responded to this reviewResponded 10 April 2018

Dear John,

thank you for your feedback and we are sorry to see that , this time you did not enjoy your stay so much. You mention some very valid points to be checked on and this is what we will do with our team in order to find some improvements.
Could I ask you to touch base with me when you are next time in Prague? It would be great to hear about some more ideas and to invite you for a drink as you are obviously a loyal customer to penta.

Hope talking to you soon

Johannes A. Schuschu

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Reviewed 28 March 2018 via mobile

Nice interior design, premium service with always smiling and helpful staff. I spent only 2 nights here for business but plan to come back with partner for fun. It was so confortable that i rather decided to work from the lounge both evenings than go for sightseeing in the rain. Special thanks to Adam Tuma.

Stayed: March 2018, traveled on business
Thank Ildikó D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pentapra, Manager at pentahotel Prague, responded to this reviewResponded 31 March 2018

Dear Ildikó,

Thank you for the great review of your stay with us at pentahotel Prague. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. Our staff takes great pride in their work and very much appreciate your feedback.

Best Regards,
Petr Svec

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 March 2018

Entering the hotel, we started our "Aha effect" tour. Started with the reception that would look a bar rather, but only the look was different, the service was excellent. The room inside was very well designed, with unique solutions. Globally it looks minimalist and modern; if you go closer, the details have a retro look. The restaurant was also perfect; wide choice and for example lactose-free food too.
The hotel is outside the city center, but you can travel there by metro or by tram.

Room Tip: The 7th floor was quiet despite the busy road below.
  • Stayed: March 2018, traveled on business
    • Value
    • Cleanliness
    • Service
Thank Zoltan17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pentapra, Manager at pentahotel Prague, responded to this reviewResponded 26 March 2018

Dear Zoltan17,

we are delighted that you have such pleasurable stay. It gives us great pleasure to read your kind words on our décor, rooms, breakfast and service. We look forward to welcome you back once travelling to Prague again.

Best regards,
Petr Svec

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Reviewed 19 March 2018

Went here during March and was a nice hotel, quite close to the old town and had some nice pubs and restaurants close by to a good price. Rooms were clean and ok in size. Only thing missing was a bathrobe and slippers that you usually get in hotels with this many stars.

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Dzenita G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pentapra, Manager at pentahotel Prague, responded to this reviewResponded 20 March 2018

Dear Dzenita G,

thank you for sharing current experience from your stay in our hotel. We are happy to hear that you enjoyed your stay in general and found our hotel conveniently located with good rooms. Please be aware that we do not provide slippers and bathrobe as a standard, however we would be able to provide those to you should we be aware of that. In any way we hope to welcome ou back soon.

Best regards,
Petr Svec

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