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23 - 28 of 718 reviews
Reviewed 5 May 2021

Family vacation want my duagther to see p.r... love the pool the gym area the food the staff was wonderful I couldn't complain about anything keep up the good work the employees deserve a raise all of them

Date of stay: April 2021
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Review collected in partnership with Hyatt Hotels
Thank famous_chris973
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
member_full_name, Director General at Hyatt Place Manati, responded to this reviewResponded 10 May 2021

Thank you for your review. We are very glad to hear that our facilities made you feel at home. It is always very rewarding to hear our staff being recognized for providing authentic hospitality and therefore exceeding your expectations. We look forward to welcoming you to our hotel again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 23 April 2021

I have stayed in the Hyatt several times, staff very nice and helpful. Hotel is clean and followed COVID protocols. Unfortunately several African American guests were noisy and very rude to the staff.

Date of stay: April 2021
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Review collected in partnership with Hyatt Hotels
Thank elizvirginia2008
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Maria Rouco, Director General at Hyatt Place Manati, responded to this reviewResponded 29 April 2021

Thank you for your review. I am very glad to hear that after all the hurdles you were able to enjoy your stay. It is our purpose to care for people and we will continue to do. We appreciate your kind words and look forward to welcoming you to our hotel again.

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Reviewed 17 April 2021

We went with the family, everything is close by and accessible. Everything very clean, the breakfast was always hot, the way we like it and it was varied. Will be going back!! Just a 15 min drive from the beach. You can go to Ciales and Vega Baja. Premium outlets close by.

Date of stay: April 2021
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Review collected in partnership with Hyatt Hotels
Thank ania2386
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Maria Rouco, Director General at Hyatt Place Manati, responded to this reviewResponded 22 April 2021

Thank you for your review. We are very glad to hear that our facilities made you feel at home. It is always very rewarding to hear our staff being recognized for providing authentic hospitality and therefore exceeding your expectations. We look forward to welcoming you to our hotel again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 22 March 2021

Very nice hotel. We only have two small complaints and that was no microwave and the pillows are not very good. Other than that we enjoyed our stay. Masks are a must but everyone should be used to that by now.

Date of stay: March 2021
  • Trip type: Traveled on business
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Review collected in partnership with Hyatt Hotels
2  Thank Meander258510
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Maria Rouco, Director General at Hyatt Place Manati, responded to this reviewResponded 23 March 2021

Thank you for your review. We are very sorry we came your path in such sad circumstances but very glad we were able to make it better. We appreciate your kind words and look forward to welcoming you to our hotel again.

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Reviewed 22 March 2021

Not worth the price for the night! Many unavailable items, the room was not clean, TV did not even have access to connecting our netflix account to watch our series. Unwelcoming employees, no breakfast! Completely unsatisfied for the priciness of 1 night

Date of stay: March 2021
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Review collected in partnership with Hyatt Hotels
Thank karroyo4
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Maria Rouco, Director General at Hyatt Place Manati, responded to this reviewResponded 23 March 2021

Thank you for your review. We are very sorry we came your path in such sad circumstances. Our TV's are updated for guest to be able to see what they like from any digital appliance they have that can be connected to the TV thru our Comcast application. Please make sure to ask the front desk how this application can be used during your next stay, this way you will be able to see Netflix or any other series that your watching on your phone through our TV system. Also breakfast is complimentary during your stay for all registered guests during the hours of 6am to 9am Monday Thru Sunday. We appreciate your kind words and look forward to welcoming you to our hotel again.

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