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@Mtejario

Excellent Service

5.0 of 5 bubblesReviewed Apr 7, 2024
We stayed there for 14 days, and it was the best time of our lives. We felt like royalty in paradise; my partner didn't want to leave anymore. Lol

A big thank you to our pool bar boys, JC, AJ, Mark, and Janus, who were always ready to serve us our favorite beer and lunch. Thanks to Team Evolution, especially Hassan, for spoiling my partner with fresh mango juice every day. To Lorraine, Karen, Arriane, and Goldy, thank you for always greeting and assisting us at breakfast every morning. Of course, our dinner team, Anna, Chady, and JM, you guys are the best!

A special mention goes to Anthony, the F&B Manager, for making our stay unforgettable, especially our engagement and our own Balayong tree.

We also want to thank our housekeeping team, Ynna, Anthony, and Lourdes, for always surprising us with different bed decorations every time we returned to our room. It truly felt like every day was a special occasion.

Finally, a big thank you to the front office team, Jean, Let, Rosie,Kharen,and Bobby for arranging birthday amenities for my partner and letting everyone know it was his birthday (he even jokingly asked if I paid you all to greet him! Lol

We can't wait to come back next year for our anniversary! :)
Date of stay: March 2024
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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    Reviews (25)
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    13 - 18 of 25 reviews
    Reviewed March 25, 2024 via mobile

    We ended our trip in Palawan staying at Sheraton Puerto princessa . It was wonderfull to enjoy the last days at the hotel with its calm atmosphere. And the best thing is that having the tour comfortably, the way to the underground river is very short and easy. Also the tour arranged by the hotel was perfect. Even if it is too new since its openning, the team and the chef was great.

    Date of stay: March 2024
    Trip type: Traveled as a couple
    Thank Selin N
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 24, 2024 via mobile

    A fantastic resort! We weren’t sure because there were not many reviews but this is a top notch resort on a spectacular beach just minutes from the Underground River. We got in late at night from Puerto Princesa airport, had a few beers at the beautiful beach bar and then were up early the next morning to watch a spectacular sunrise.

    Then a delicious breakfast buffet beachside with a great mix of Filipino and international foods. We then were met at 8 am by a guide to take us on a personal tour of the underground river. Because most people stay in Puerto Princesa which is over an hour away, we beat the crowds and were done with the river by 9:30 am. We then hit the zip line and were back at the hotel by 10:30 am — enough time to sit at the spectacular pool, take a dip on the ocean, and have a drink/snack before our pick-up at noon.

    Our only regret was that we didn’t get to spend more time there. I’m Lifetime Platinum Elite and even though there wasn’t a suite available, the room was pool side and clean with good amenities. They also greeted me with a plate of chocolates.

    The hotel also has an ATM onsite, which is convenient,.

    Extra bonus, bought some beautiful natural pearls on the beach from vendors at a great price.

    Date of stay: March 2024
    Trip type: Traveled with family
    Thank 923AndrewH
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 11, 2024 via mobile

    This new Marriott property in Palawan is a gem in Marriott’s portfolio in the Philippines. This property is set in a stunning location set in front of Sabang beach and behind the beautiful Karst hills of Puerto Princesa. While Sabang beach is definitely not the best beach in Palawan or in the Philippines by a long mile, the is a great starting point if you want to get to the UNESCO heritage underground river site nearby (the port for the boats that bring you there is literally next door). They have the most sincere and most helpful staff, while there are definitely rough edges as per any new hotel, with highly competent and friendly staff like Loraine, Jacqueline, Loraine and Hassan - this is definitely going to be one of the best if it not the best Marriott location in the Philippines- this has already bested my experience with full fledged Marriott and Sheraton properties I’ve stayed with in Pasay and Cebu. Keep it up guys!

    Room tip: Arrange for transport to the hotel as it’s a 1.5 hour drive there from PPS airport. One. There though it’s worth even just staying there.
    Date of stay: March 2024
    Trip type: Traveled with family
    Thank Gian P
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed February 29, 2024

    We had a great stay at this property. It's been recently reburbished and felt brand new. Staff were super friendly and helpful. It's beautifully situated on a lovely beach very close to the Underground River making day trips there very easy. Property has an enormous pool, it's nice but a shame it's all the same depth (4ft), would have been nice if there was a deep end! Breakfast was pretty good with lots of food options. Because the property is still being completed there was only one dining option available and this became a little bit restrictive at night but there are other dining options available outside the property. A beach club is currently being constructed which will be great when it's finished. All in all, we were very happy with our stay and would certainly like to return in the future.

    Date of stay: January 2024
    • Trip type: Traveled as a couple
      • Value
      • Location
      • Service
    Thank hipeejay2014
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed February 19, 2024 via mobile

    We visited Palawan last December, we chose the Four Points and what a wonderful choice!
    The hotel is ideally located with direct access to a heavenly crystal blue beach.
    Breakfast and food was very good, the hotel was recently renovated so all facilities are new, the kids club is amazing and offer a large choice of activities and toys for kids from all age.
    We enjoyed great activities nearby like zip line, visiting the world biggest underground river and bat cave and many more organised by the hotel!
    By the way they can organise your transfer from the airport to the Four Points with very good cars or minibus.
    The place was exceptional, the hotel was quality but the best part of the hotel remains its teams. Thanks to them for making our stay one of the most beautiful memories of our family.
    Thanks to Aaron and all the receptionist team for their welcome and attentions and a thousand thanks to Thea and Nurhan for their kindness and patience with my children at the kids club.

    Date of stay: December 2023
    Trip type: Traveled with family
    1  Thank Paradise55752848988
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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