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GreenTree Inn & Suites Pinetop
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Reviews (171)
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97
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2
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All reviewsfront deskindoor poolcircle kcomfortable mattressgreat smellsauna and hot tubovernight stayhie breakfastthe rooms were niceroom was cleanfree breakfastdecent breakfastfall colorsthe breakfast areaenjoyable experiencenext morningopened the door
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1 - 6 of 171 reviews
Reviewed October 30, 2017

Just traveling thru AZ and looking for an overnight stay in a small town. HIE in Pinetop was a wonderful choice. Check-in was easy and the staff was friendly, helpful and eager to please. Our room was well laid out, comfortable and extra clean. The price was very reasonable for the quality of our accommodations.

  • Stayed: October 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank GAWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guestrelations2017b, Guest Relations Manager at GreenTree Inn & Suites Pinetop, responded to this reviewResponded November 2, 2017

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2017

We love staying at Holiday Inn Express where the standards are always maintain. An excellent value in our opinion with very clean facilities, courteous personnel, comfortable beds and a free breakfast/newspaper...hey, what is there not to like. The personnel at this location were very engaging with conversation and we plan to return to this property on our next visit to Pinetop/Show Low area.
Excellent!

Stayed: September 2017
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guestrelations2017b, Guest Relations Manager at GreenTree Inn & Suites Pinetop, responded to this reviewResponded September 12, 2017

Dear Mark - Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon! :)

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Reviewed August 28, 2017

Spent two nights in this attractive and well-maintained hotel among the tall pines. Very clean with a friendly and helpful staff. The breakfast was exceptional for a hotel breakfast with a variety of choices and a very welcoming lady in charge of the food service. Easy access to the attractions and tourist places of Pinetop-Lakeside.

  • Stayed: August 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guestrelations2017b, Guest Relations Manager at GreenTree Inn & Suites Pinetop, responded to this reviewResponded August 29, 2017

What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Take care! :)

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Reviewed August 13, 2017 via mobile

Really nice hotel. Rooms clean linen fresh. Towels and sheets changed daily. Pool and spa were ideal for relaxing after a days travel. Stephanie in reception was lovely and helpful. Ideally located for visiting the White mountain area.The complimentary breakfast was good with hot and cold options.Would happily stay here again.

Stayed: August 2017, traveled with family
Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guestrelations2017b, Guest Relations Manager at GreenTree Inn & Suites Pinetop, responded to this reviewResponded August 16, 2017

Dear Ian, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant, I will be sure to let Stephanie know how much of an impact she made on your experience. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. Looking forward to seeing you again soon! :)

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Reviewed August 1, 2017

Stayed at this property recently and as with almost all HI Express Hotels this was very clean, well maintained, and staffed with friendly, helpful help.

The cleanliness of the properties and the friendly staff that we encounter at almost very HI Express we stay at keeps us coming back. You can't go wrong with this hotel.

  • Stayed: July 2017, traveled as a couple
    • Value
    • Location
    • Service
Thank gary r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guestrelations2017b, Guest Relations Manager at GreenTree Inn & Suites Pinetop, responded to this reviewResponded August 7, 2017

Dear Gary, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us! :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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