Have often stayed at this hotel, but this will be our last. The whole hotel needs a big deep clean, the exhaust above the shower was filthy, outside the lifts was so dirty, including the sofas and corridors, and the whole room did not have a clean look. We were given a room overlooking a rooftop over the pool, no views, no balcony, even though it didnt look full at all. And if you like a very expensive not worth for your money, eat at the restaurant. The staff were lovely in the restaurant, who were totally overworked, the whole two of them that I saw! Location and parking are great to us, but after this stay, we will be looking elsewhere for accommodation.

I would personally rate this hotel as 5 stars 🌟
The room is equipped with premium furnitures and fittings. The bed is firmed and duvet is soft. I dont get backache after sleeping as compared to other hotel.
The small touch like daily replenish of mineral water and kitkat just melted my heart and I appreciate it. The hotel is clean and well designed. Has a outdoor pool and fitness room too.
The downside is location, you need to have car! There is not such around the area.
Nevertheless, I dont mind coming back to stay again as I felt so spoiled and pampered there 😀

Lovely customer service
Rooms clean and spacious
Decor lovely
Staff friendly
Breakfast ok
Great location
Walking distance to river
Close to nice restaurants by foot or car
We were on level three poolside very quiet location
Onsite parking