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Gail M
Bunbury, Australia

Rude staff

2.0 of 5 bubblesReviewed Sep 7, 2024
We are a group of lady golfers that have stayed here every year for the past 7 years. Whilst it’s great value for money, a great location , it’s the staff who are the downfall .
On checking in we truly felt like we had done something wrong by even asking for a second key and then rudely told not to take a second car into the car park ( we were only unloading our gear for a five day stay )
We were each given only 1 towel each and on asking for a second , we were also rudely told no, take your towel to reception and get another.
I really hope this is addressed as the 22 of us that stayed will go elsewhere
Date of stay: August 2024
Trip type: Traveled with friends
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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1 - 6 of 318 reviews
Reviewed May 15, 2024

A very good quality and well appointed apartment close to the city.
Full size refrigerator and nice compact kitchen.
Separate bedroom and sitting area.
Only down side is there is no resturant only a Cafe. However, there are plenty of nice pubs and restaurants close by.
Highly recommend

Date of stay: April 2024
Trip type: Traveled as a couple
Thank kitchenbitchInt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 3, 2024

Broadwater is is little dated, but as a result, is very good value for money. It’s one of the few places that comfortably accommodate a bigger family and is walking distance to restaurants, a great pub and supermarkets. The pool is great for the kids!

Room tip: The loft apartment is super spacious but ours was up two flights of stairs. Might not work if you have heaps of luggage or mobility issues.
Date of stay: January 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Shannon H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 3, 2023

Good location, lovely pool area and parking. Apartment was ok but needs upgrading. kitchen area not great, ours went into a point that was difficult to use. Not enough cooking utensils. Bathrooms were ok. Beds were very comfortable. Not enough storage for clothes. Was big enough for our needs.

Room tip: Great location, plenty of parking, lovely pool area but rooms need upgrading
Date of stay: December 2022
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank longs247
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 3, 2022

Pluses:
- Ample parking, with complimentary on-street parking opposite the hotel
- Nice hot water in the shower. The eco-friendly shampoo/bath wash was nice
- Bathrooms have been tastefully renovated
- Conveniently located within walking distance to a few restaurants

Minuses:
- Definitely showing its age. Brick building, with no lift to Lvl 2
- Como accommodation isn't cheap, and this one didn't come cheap at $300 nightly
- Kwinana Highway was noisy

Room tip: For quieter rooms, try to face away from the Kwinana Freeway
Date of stay: October 2022
    • Value
    • Sleep Quality
    • Service
Thank jer859
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 16, 2022

Broadwater Resort Como is situated in quiet neighbourhood. My first impression is that this place was as promised on their website. Clean and well kept. The 1st floor unit I was in 52 (2 bedrooms + a loft = 6 beds) was clean and everything looked pretty new. There are 3 aircon/heater unit in (1) the main master bedroom (2) dining/ kitchen area (3) loft.

2 Shower bathroom - one ensuite + one shared (both downstairs)
Due to unforeseen circumstances, 3 members of family couldn't make it, but I think but I believe with a full house of 5-6 it would be quite comfortable a space. The loft is spacious with 2 single beds.

The kitchen was suitably equipped with electric stove, oven, microwave oven, kettle and fridge /freezer. Utensils and crockery all pretty new. We cooked breakfast daily and managed to use the oven to cook some chicken as well. ONLY complaint is that the ventilation was not so good, even with the hood on - so there was lingering smell of cooking. I just used the air freshener (requested from the housekeeping staff)

There are not many staff but they were all professional and helpful. Housekeeping came every 4 days (extra frequency with extra charges). Whatever questions I had, was resolved within half hour.

The only slight complaint I have is that my (back)room was next to the tennis court so I can hear people playing and chatting. It was winter so maybe less people playing at the courts - not sure how much more traffic in other seasons. In the mornings I could also hear the sounds of carts of trolleys rolling around ( by the staff).

I was very thankful parking is within an enclosed area where you have to tap in with a security card. There is both covered and open parking. If each family had ONE car, I believe there'll be enough parking lots. There are also parking spaces outside and just across from the hotel.

Broadwater doesn't really have an attached F&B outlet. There was a Pizza restaurant attached but I didn't notice it operating during my 2 weeks' stay there. However it's not an issue as there are many cafes and restaurants (very famous dim sum) nearby. There are supermarket and pharmacy within walking distance (about 10 mins walk) nearby.

If I had to get a place for a larger group, I would definitely check out the rates for Broadwater Resort Como again.

There is a patio area with table and seating outside each unit.

Room tip: Room 52 - back room next to tennis court. Not noisy but can here voices
Date of stay: July 2022
    • Value
    • Location
    • Service
Thank Vivien T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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