Spent three days there and left in a hurry. I forgot an expensive product in the house.
Called few hours after the checkout to ask if the cleaners had collected it and they never called me back. So I called another time and once again, they promised they’d have checked with the service but they
Never called me back. Third time the same. The fourth time I had to spend 30 minutes over the phone waiting for them to make their internal investigation in real time. The result was that they simply told me they’d thrown it in the bin. This is totally unacceptable, disrespectful and unprofessional.
I’ll never visit any of their apartments again. More
- Free Wifi