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All reviews outdoor shower one bedroom apartment bbq area undercover parking full kitchen clean apartments pool area well equipped kitchen shared laundry the main highway east kimberley ground floor a great place to stay free laundry facilities guest laundry home away from home pump house
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Reviewed 30 July 2018 via mobile

We were delighted with our apartment at Freshwater. There was a large bedroom with a very comfortable king size bed. The large bathroom opens out to a private outdoor area with large bath and showers. The full kitchen is reasonably well equipped including a dishwasher. The dining and lounge areas are also large. There is a covered outdoor dining area. The pool is a good one. There is free use of the self service laundry which has large washing machines and dryers. The staff were very friendly and helpful.

Stayed: July 2018, traveled as a couple
Thank LindsayMann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freshwaterkununurra, Guest Relations Manager at Freshwater East Kimberley Apartments, responded to this reviewResponded 10 August 2018

HI LindsayMann. Thank you for taking the time to review us. We really appreciate you sharing your experience at Freshwater Apartments with fellow travelers. We look forward to be able to impress you again should you be returning to the Kimberley.

The Freshwater Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 27 July 2018

Other apartment owners should come and stay here and see what true hospitality is like. We stayed here last year and couldn't wait to come back again. From the moment I sent an e-mail nothing was too much trouble. We requested the same apartment and a reply came back "of course you can have the same apartment, I will book it for you". Lovely helpful staff, beautiful gardens and a nice friendly town.
Very clean large apartment with outdoor garden and outdoor shower off the bathroom. Well fitted out excellent kitchen (hot plates could do with replacing) with all you could need for self catering. An ice tray was missing from the freezer which I mentioned and by the time we were back from our outing the tray was not only in the apartment but filled and in the freezer
Despite being on the highway the apartment was relatively quiet

  • Stayed: July 2018, traveled as a couple
    • Value
    • Rooms
    • Service
Thank shelleyt6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freshwaterkununurra, Guest Relations Manager at Freshwater East Kimberley Apartments, responded to this reviewResponded 10 August 2018

Wow what a glowing review shelleyt6! Thank you so much. Very happy to hear how much you enjoyed Freshwater. As we are located in such a remote area of Western Australia, having return guests is something we strive for. Thank you again for your kind words. The Freshwater Team

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Reviewed 23 July 2018

Stayed for 6 nights at Freshwater East 2 BR apartment with family.

Pros:
Friendly reception
Very clean apartment with all facilities, cooking utensils, dishwasher etc
Self serve laundry with three washers and three dryers- Free of charge for guests which is fantastic
Good clean pool
Undercover parking
Close to Town centre with Coles, IGA, Target, BP fuel etc.

Cons:
For the price paid we expected more professionalism; I was told that they do a 'towel service" every second day, this happened as told once but the next one did not happen on the scheduled day and I had to go and remind them at 4 pm to get this second ' towel service'. Also they did not refill toiletries and tea/ coffee during these services and had to be requested from the reception. This may not be a major issue, but if they want to maintain high standards, these small things do matter.

Also sleep quality was somewhat affected as we could hear people who were in the apartment upstairs walking on wooden floor at night.

  • Stayed: July 2018, traveled with family
    • Location
    • Cleanliness
    • Service
Thank amu2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 July 2018

We stayed for 2 nights in a one bedroom apartment.

The apartment was spacious and well equipped (better than the average apartment which seems to have just the basics). The beds were comfortable, the bathroom equally spacious and with the toiletries you come to expect to find in a hotel.

Despite the room having a wooden walkway directly in front and a pool beyond that it was surprisingly quiet.

The staff were more than helpful. Not that Kununurra is a large town, but it was an easy 10 minute walk to the main part of town.

Overall, an excellent stay and a place where I would be happy to return.

  • Stayed: July 2018, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Geddes_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freshwaterkununurra, Guest Relations Manager at Freshwater East Kimberley Apartments, responded to this reviewResponded 10 August 2018

Thank you very much Geddes_7 for such a pleasant review. We are delighted to hear how pleased you were with our apartment. We know it can be challenging to find the right accommodation at times, and we are glad we were a good fit for all of your needs. Be sure to see us again should your travels bring you to Kununurra. Thank you.

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Reviewed 15 July 2018 via mobile

We stayed 2 nights while we were in Kununurra before heading off to El Questro, the one bedroom apartment was spacious with seperate large sitting/dining/kitchen and front patio area. Everything was sparkling clean and felt like new.
Lovely staff at check in and check out and very speedy service.
Would recommend!

Stayed: July 2018, traveled with family
Thank Caroline L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freshwaterkununurra, Guest Relations Manager at Freshwater East Kimberley Apartments, responded to this reviewResponded 10 August 2018

Thank you Caroline L for your lovely review. We are thrilled to hear that you loved our 1-bedroom apartments. We look forward to seeing you again next time your in the Kimberley.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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