My partner and I arrived to Margaret river region as a Christmas getaway and was recommended to visit Pizzica due to its fantastic reviews. Knowing how busy this season is I have made bookings 2 months in advance to avoid disappointment. A month before arriving I have received a call by the restaurant as they have made a mistake and booked me for November. After explaining they have assured me my booking will be moved to a month later in December. When arriving to the restaurant I was informed that my name was not on the list. After trying to plead with the waiter to check again and to check for my phone number, I was just simply told if my name isn’t there, they saw no reason to check my phone number. Quite upset by this my partner and I had to leave to try and find a dinner spot at the busiest time of the day. After 15 minutes of leaving the restaurant, to my shock, have received a call from Pizzica asking me where I was...once informing them who I was I just received laughter from the staff member claiming they made a mistake when taking my name down....I questioned as to why they refused to check for my phone number but I only received inaudible mumbles in reply....very disappointed in the experience and their unwillingness to help...would not recommend