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“Not worth the money.”
Review of Charters Towers

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Charters Towers
Ranked #2,131 of 3,166 Restaurants in Gold Coast
Restaurant details
Reviewed 14 March 2012

A group of four couples decided to go to "a nice restaurant" on Saturday night for a special occasion.
Three of us ordered the fish as a main meal and were told they had run out so two changed to the "special" steak meal and once again was told they had run out.Then two people ordered sides of sprouts and once again was told they had run out. There was only a few customers in the restaurant and it was 7pm.
After not being able to get what we ordered, three of us ordered the $65 steak.Two of the steaks had so much fat on them they were uneatable.
The other major problem with the restaurant was the noise.There was a rock band playing in a separate area and the sound was so loud we had difficulty talking to each other.
We paid for a nice quite classy restaurant and got a noisy Coles cafeteria.
DO NOT GO TO THE CHARTERS TOWER ROOM.

Date of visit: March 2012
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Thank bob d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 5 of 5 reviews

Reviewed 30 December 2011

We were very impressed with the service at Charters. Our waitress, Sarah Jane, was very nice and professional. Happy with the food but prefer the old menu. Please bring back the duck dishes. They were good.

Thank FoxyLoxyAnt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 December 2011

The food was lovely and we could not fault the service unfortunately it was like dining in a nightclub due to the music blaring from the bar downstairs. If we were dining at 10pm I might be a bit more forgiving but we arrived at 6.30pm and had to yell over the music just to have a conversation! I don't think jupiters can continue to call charters towers fine dining anymore the noise from the bar is far to intrusive and whilst the food was outstanding we would not go back!

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Thank danski12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 December 2011

I have been a fan of Charters simplicity for the last year or do and was looking forward to seeing a new direction, but was very disappointed.
The menu has a few entree, a few mains and about 7 types of steak from various suppliers.
The dishes sounded elaborate, complex and unless you really love red meat - this menu has few other options.

My party ordered beef carpaccio with polenta, which looked nice, tasted nice but lacked seasoning.
My husband - a chef, ordered his steak blue, and was told the chef would not comply, but they would cook it med-rare to med.
The main steaks came plain on a slate (hate steak served on slate! Not pleasant to eat off or listen to, plus you couldn't really see the meat.)
Any sauce or side was bought separately, which I don't mind - you can customise it.
The MR steak was awful - a cheap cut of wagyu. Tough and chewy.
The sauces were non-descript and sides tasted like re-heated leftovers. My snapper fillet was so over-cooked - it was dry, tough and unpleasant to eat, I left it and explained it was unedible.
The service was great - the front of house staff seemed embarrassed by the food, and explained it was only 1 week into the new menu and they were still learning the dishes.

The saving grace of the experience was the service and desserts. The chocolate fondant was perfect, and the meringue with sour cherry sorbet was refreshing.
Beautiful presentation with desserts. Won't go back any time soon.

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Thank champ60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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