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21 - 26 of 994 reviews
Reviewed December 16, 2021

The team rebooked us for next day, last minute! Thank you!!

Very friendly staff on arrival! We had a room not too far from the pool (very clean) with kangaroos, animal life , wonderfully landscaped with some delicious almonds growing on the trees! woke up to the sound of birds.

Very decent sized rooms! We have 3 kids under 6 and the room was plenty, with a king size bed that was waist high! Comfortable pillows and clean sheets. The cleaners look like they mean business not just quickly doing their job. didnt have that feeling others have been there before you.

Housekeeping was a very surprising extra!

They’ve thought of little things, like mirrors in the tight places, amenities are great. Even mini bar prices were reasonable!

Breakfast was included and we had a choice of Continental or Tuscan (hot breakfast).
Tuscan was WOW!! Huge and delicious both times!

The grounds were really pleasant. There was a table and 2 chairs just outside the room where you can sit. I would not hesitate to stay here again.

We will be back! Thanks team!!
Best views and part of the hunter valley in my opinion!

Date of stay: December 2021
Trip type: Traveled with family
Thank Road690615
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2021 via mobile

Very friendly hosts and staff but accommodation was motel style.
Bed wasn’t very comfortable and was soft and lumpy.
The setting is beautiful and the restaurant and bar look great. Food was ok but the service really lets the place down. Very friendly but not trained and it really showed in confused delivery (including getting a gluten free order wrong) and inexperienced serving of drinks (fingers around the cup of the glass when serving).
We were on a Luxury Escapes package for two nights and this didn’t include housekeeping but we asked for, and received, fresh towels every day. The towels were thin and worn. On the third day when we were paying full price I had to argue with reception about housekeeping and the next day about breakfast. We received this but felt we shouldn’t have had to request it. In management’s favour, when I complained afterwards, we were refunded half the cost of the third night.
Jayne was very helpful in getting us tickets for the Hunter Valley Gardens which were fantastic and Kirsty the GM was very helpful and fair, when we subsequently complained.
In short, staff need training and management needs to up their supervision, and the rooms need refreshing.

Room tip: Better places to eat
Date of stay: November 2021
Trip type: Traveled as a couple
Thank ynoAustralia
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2021

We had a room not too far from the pool and we manage a couple of swims despite the cold water.

We saw kangaroos, plenty of bird life and woke up to the sound of birds. Great for a city dweller.

The room was big, with a king size bed that was almost waist high. It was different and made more enjoyable because it was different from standard modern beds. The mattress was comfy as were the pillows.

The room was a bit stuffy when doors were closed. There was AC but it blew right onto the bed making it quite cold.

Housekeeping was limited to light cleaning and it did not bother us as we were there for 2 nights.

Wifi was atrocious, one code for 1 device and was used very quickly despite light use.

There were also limited power points. We had to use the kettle in the bathroom.

Kara walked us through the terms and conditions very clearly.

Breakfast was included and we had a choice of Continental or Tuscan (hot breakfast). We had one of each and were very satisfied.

The grounds were really pleasant. There was a table and 2 chairs just outside the room where you can sit. I would not hesitate to stay here again.

Dinner at The Mill was outstanding. I recommend you make a booking.

Date of stay: December 2021
    • Location
    • Sleep Quality
    • Service
1  Thank Love_Life_Sydney
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2021

I had a really great time with you guys, everyone was very friendly. Beautiful atmosphere, nice conversations about the place. Amazing 3 days,the breakfast included was really good. For sure I will come back soon.Thank you

Date of stay: December 2021
Trip type: Traveled as a couple
Thank lucianamC1112MC
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2021

Finally arrived after altering bookings twice due to COVID restrictions.The location was good and the attached restaurants were great. However the resort needs money to be spent on it to up grade the rooms and the WiFi kept dropping out (not good for 2021). Overall the staff were very good and attentive in particular Jayne who assisted us greatly in making sure we enjoyed our stay for the 3 days.

Room tip: Views over the valley and vineyards with covered parking
Date of stay: November 2021
    • Value
    • Location
    • Service
Thank sandrajP2966WI
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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