The staff were lovely, check in easy, room itself was great. But the bed was VERY uncomfortable. We both woke up sore neck & back. But everything else was great. The location to Maitland centre is 10 min walkMore
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Taking safety measures
A great place to stay with family. Everything is excellent for this facility. The location is great. The staff were very courteous and very helpful. The cleanliness in the room and for the entire facility was excellent. It was very safe and also had Covid-safe processes been implemented. Overall was a great overall experience in staying here and would love to come back again.
Dear Siddhartha
Thank you for providing feedback about your stay at Quest Maitland. I’m thrilled that you enjoyed the experience and that you felt at home and welcomed. I will be sure to pass on your wonderful comments to the team.
We look forward to welcoming you back to Quest Apartment Hotels soon.
Kind Regards,
Lee - Front Office Manager
Clean and comfortable for our overnight stay catching up with friends. We stayed in a split level 'Executive Apartment'. I think executive was a bit of a stretch. The rooms were small, staircase tight rooms were small and balcony overlooked the carpark. I also would have thought a 4 and a half star hotel would have had underlay under the hotel carpets that were well worn and rock hard!
Dear Paul
Thank you for choosing to stay at Quest Maitland. We appreciate you taking the time to share your feedback.
I am pleased that you found our apartments fresh and clean.
However, I am sorry to hear you were dissatisfied with our loft apartments. We just have 4 of these room type. All our other apartments are on the one level with a King bed and spacious bedroom and kitchen/living/dining. Please always feel free to call our team to discuss which room type will work best for your needs and wants.
At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve.
We hope to see you again at Quest Apartment Hotels soon.
Kind Regards
Lee - Front Office Manager
The property is well maintained. Reception is fast and friendly. Due to covid, a high privacy and social distance is maintained. Feel safe within the property. The kitchen is well equipped with all your needs. The room has a balcony where you can breath in fresh air or enjoy your drinks in the morning or sunset.
Dear Victoria
Thank you for choosing to stay at Quest Maitland. We appreciate you taking the time to share your feedback.
I am pleased that you found the property to be both welcoming and equipped in dealing with these challenging times of Covid. Quest Apartments have a Covid Safe Program which all properties must adhere to.
At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve.
We hope to see you again at Quest Apartment Hotels soon.
Kind Regards
Lee - Front Office Manager
i stay in room 119 and 206 and 205 it was great lee you are awasome i come down every day it was great i love this hotel and i come back thank you for looking after me house keeping is a big one there done a lot
Dear Jordan
I’m thrilled that you enjoyed the experience at Quest Maitland and that you found our team so welcoming and you all felt cared for. Our aim is to create a "home away from home". I will be sure to pass on your wonderful comments to the team.
We look forward to welcoming you back to Quest Apartment Hotels soon.
Kind Regards,
Lee - Front Office Manager
Was very clean and spacious apartments. Great central location for business. I will be coming back in around 5 to 6 weeks time again for business, so I will be re booking here at The Guest Apartments.
Dear Matt,
Thank you for choosing to stay at Quest Maitland. We appreciate you taking the time to share your feedback.
I am pleased you enjoyed our fresh spacious apartments. We are lucky to have the Sage Cafe next door which offers great coffee and meals.
We would love to welcome you again. Please always let us know any way we can make your stay more comfortable or enjoyable.
At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve.
We hope to see you again at Quest Apartment Hotels soon.
Kind Regards
Lee- Front Office Manager
