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Reviews (567)
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357
163
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Traveler rating
357
163
29
9
10
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All reviews great location home away from home hunter valley laundry facilities walking distance to restaurants one bedroom apartment washing machine and dryer excellent stay apartment was clean plenty of parking full kitchen business trip a great place to stay stay there again pleasant stay central location car park
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11 - 16 of 568 reviews
Reviewed April 27, 2022

Clean and comfortable for our overnight stay catching up with friends. We stayed in a split level 'Executive Apartment'. I think executive was a bit of a stretch. The rooms were small, staircase tight rooms were small and balcony overlooked the carpark. I also would have thought a 4 and a half star hotel would have had underlay under the hotel carpets that were well worn and rock hard!

Date of stay: April 2022
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Review collected in partnership with this hotel
Thank PaulWProctor
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Quest Maitland, Guest Services / Front Office at Quest Maitland, responded to this reviewResponded May 2, 2022

Dear Paul

Thank you for choosing to stay at Quest Maitland. We appreciate you taking the time to share your feedback.

I am pleased that you found our apartments fresh and clean.

However, I am sorry to hear you were dissatisfied with our loft apartments. We just have 4 of these room type. All our other apartments are on the one level with a King bed and spacious bedroom and kitchen/living/dining. Please always feel free to call our team to discuss which room type will work best for your needs and wants.

At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve.

We hope to see you again at Quest Apartment Hotels soon.

Kind Regards
Lee - Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2022

The property is well maintained. Reception is fast and friendly. Due to covid, a high privacy and social distance is maintained. Feel safe within the property. The kitchen is well equipped with all your needs. The room has a balcony where you can breath in fresh air or enjoy your drinks in the morning or sunset.

Date of stay: January 2022
    • Value
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Thank victoria s
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Quest Maitland, Guest Services / Front Office at Quest Maitland, responded to this reviewResponded May 2, 2022

Dear Victoria

Thank you for choosing to stay at Quest Maitland. We appreciate you taking the time to share your feedback.

I am pleased that you found the property to be both welcoming and equipped in dealing with these challenging times of Covid. Quest Apartments have a Covid Safe Program which all properties must adhere to.

At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve.

We hope to see you again at Quest Apartment Hotels soon.

Kind Regards
Lee - Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2022

i stay in room 119 and 206 and 205 it was great lee you are awasome i come down every day it was great i love this hotel and i come back thank you for looking after me house keeping is a big one there done a lot

Date of stay: April 2022
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Thank jordandF2720XE
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Quest Maitland, Guest Services / Front Office at Quest Maitland, responded to this reviewResponded May 2, 2022

Dear Jordan

I’m thrilled that you enjoyed the experience at Quest Maitland and that you found our team so welcoming and you all felt cared for. Our aim is to create a "home away from home". I will be sure to pass on your wonderful comments to the team.

We look forward to welcoming you back to Quest Apartment Hotels soon.

Kind Regards,
Lee - Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2022

Was very clean and spacious apartments. Great central location for business. I will be coming back in around 5 to 6 weeks time again for business, so I will be re booking here at The Guest Apartments.

Date of stay: April 2022
  • Trip type: Traveled on business
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Review collected in partnership with this hotel
Thank E3159QCmatt
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Quest Maitland, Guest Services / Front Office at Quest Maitland, responded to this reviewResponded 4 weeks ago

Dear Matt,

Thank you for choosing to stay at Quest Maitland. We appreciate you taking the time to share your feedback.

I am pleased you enjoyed our fresh spacious apartments. We are lucky to have the Sage Cafe next door which offers great coffee and meals.

We would love to welcome you again. Please always let us know any way we can make your stay more comfortable or enjoyable.

At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve.

We hope to see you again at Quest Apartment Hotels soon.

Kind Regards
Lee- Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2022

Had a great stay at quest, receptionist was very nice and helpful. The room was immaculate and had no issues at all, everything you could need was available. I would definitely use quest again and recommend to friends and family.

Date of stay: April 2022
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank smith94rffn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Quest Maitland, Guest Services / Front Office at Quest Maitland, responded to this reviewResponded 4 weeks ago

Dear smith94rffn

Thank you for providing feedback about your stay at Quest Maitland. I’m thrilled that you enjoyed the experience and that you felt so welcomed and loved the apartment. I will be sure to pass on your wonderful comments to the team.

We look forward to welcoming you back to Quest Apartment Hotels soon.

Kind Regards,
Lee - Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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