My and my boyfriend were looking forward to a night out with a nice dinner after a hard working week. Paradiso were our first choice since we usually have our take away pizza from there and know that they have good food. Anyways, we came and the place were crowded but we got a table anyways which was good. We ordered one starter each, my boyfriend got his quite quick, but I never got mine. Then our pizza came (we had 3 different waitresses already). I got the wrong pizza and also asked about my lost starter, she didn’t apologize but just asked if she should cancel my starter. When I said the pizza was wrong she just turned around without saying nothing looking quite irritated. Then I got the right pizza. Later I ordered dessert and waited half an hour but never got it, it was ONE truffle that I ordered, which should take like 5 minutes, there were not many people left when placing that order. We went to pay without dessert and I told the guy in the bar who we paid, that I got 1 out of 3 orders, he just said “sorry”, and countinued with the payment. Im used to always get discount when mistreated in a restaurant, or at lest someone to come to your table and excuse the mistake. Nothing of this happened and we felt that the waitresses were stressed and didn’t know who ordered what etc.
We also saw the same thing happen to the tables next to us, they were apparently there an hour before us but got there food long after. They got there starter after their main course and had many different waitresses who said different things regarding their order and seemed to be very confused. (Can’t blame them tho for being stressed).
The food was delicious as always but we were very disappointed about our 3 course dinner who became a 1 course dinner without any condolences from any staff.