We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
Hotels.com
₱32,695
Breakfast included
Get rewarded with One Key
Agoda.com
₱26,240
Breakfast included
No booking fees
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (227)
Filter reviews
227 results
Traveler rating
200
16
8
2
1
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
200
16
8
2
1
Show reviews that mention
All reviews church lane sister hotel fudge mini bar is bath salts new zealand gas fireplace botswana butchery private hotel the hotel staff each morning beautiful room eichardts suite balcony noise luxury
Selected filters
Filter
Updating list...
52 - 57 of 227 reviews
Reviewed March 24, 2018 via mobile

The Spire is a true luxury boutique hotel. Perfect for a romantic getaway or to celebrate an occasion.
Fabulous location that is central to everything Queenstown has to offer for sightseeing and for those wanting more adrenaline charged activities.
Friendly staff, gorgeous food and amazingly beautiful and comfortable rooms.

Date of stay: March 2018
Trip type: Traveled with friends
1  Thank 424elleb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Imperium_Group, General Manager at The Spire Hotel Queenstown, responded to this reviewResponded April 4, 2018

Many thanks for your review, I'm delighted you enjoyed your time with us and enjoyed the region.
I appreciate the comments on the team and will pass these on - and notes to the kitchen on the happy dining experiences!

Best wishes,
James Cavanagh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2018

My Wife and I stayed at the Spire Hotel for four nights recently. What an amazing Hotel.Extraordinary Rooms, fantastic Staff and a perfect Location.The Hotel is first class in all areas including the Bar/Restaurant No.5 Church Lane which had lovely food and great service with special mention to Chris for his friendly and welcoming attitude.Rooms were huge with all amenities and had touch of class and luxury. Thanks to Kieran who went out of his way to ensure we had a great stay. Would recommend to anyone who wanted luxury to stay here.

Date of stay: February 2018
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank WayneK53
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Imperium_Group, General Manager at The Spire Hotel Queenstown, responded to this reviewResponded March 7, 2018

Thank you for your review Wayne, I'm delighted you enjoyed your experience with us.
I appreciate the kind notes on our team members also and will be sure to pass them on - we love to leave an impression!
I hope we can welcome you back again to The Spire again soon.

Regards,
James Cavanagh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2018

Absolutely loved our room - looking over gardens and nearby church grounds, really cute and great amenities (included all the soft drinks, juices, cookies, chocolates etc!)
The service from the staff was a highlight and some of the best we've experienced travelling around - nothing too much trouble and great recommendations on activities and dining options, every request was nailed, changed our spa times, organised bike hire, the works.
Condition of the room was great and loved the little hand made turndown treats from housekeeping in the evening - a nice surprise when we came back from dinner.
Nice cocktails in the bar downstairs, funky spot with a nice chatty team looking after us - felt spoiled!
Thank you Spire!

Room tip: only two floors not a high rise
Date of stay: February 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank jjkaplan2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Imperium_Group, General Manager at The Spire Hotel Queenstown, responded to this reviewResponded March 7, 2018

Many thanks for your feedback!
It was a pleasure to have you with us as you explored the region and I know your heli encounter was something special as well - it isn't every day you can enjoy champagne on a glacier, unless you visit Queenstown every day that is!

Looking forward to welcoming the whole family back to Ski this season.
Cheers,
James Cavanagh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2018

The room is really nicely appointed with taste , comfort and space. They make a point of telling us that the room will be tended to more than once a day.
Real noise issue at 2AM when nearby club closes.
So many service issues that we could not believe this hotel had management (we never saw anyone in charge, it was like the hotel was run by toddlers)
Some examples: first day morning we leave at 8 30 AM two giggling girls at front desk tell us what a wonderful plane ride we will have so they know we will be gone for a while, we come back at 1PM the room is not done.
Also at turndown, garbage bag was left on carpet in middle of room when I brought the bag to reception she just said thank you! not sorry for the inconvenience.
At bar drinks are served without a napkin to put the wooden pick for example.
At breakfast at The Grille, floor was littered with food and crumbs, we stayed there during the meal nobody bothered. .Not only the notion of service is absolutely not understood but we could see that employees were really having a great time together , laughing and conversing with their mates. Management was totally absent and we saw no one to even explain our dissatisfaction.

Date of stay: February 2018
1  Thank eisette
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Imperium_Group, General Manager at The Spire Hotel Queenstown, responded to this reviewResponded February 28, 2018

Thank you for your review although disappointing to see you had some issues during your stay.
It sounds like there were some housekeeping lapses we need to get on top of and I will certainly raise with the team - generally our services are of the highest standard and is a point of comment for most guests how well they've been looked after - my apologies that you did not experience this level during your stay.
Myself or any of our duty managers are available any time and always happy to assist with any issues, please don't hesitate to contact me directly jcavanagh@eichardts.com
Kind regards,
James Cavanagh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2018 via mobile

We arrived and were so happy to see the suite style rooms. I love to spread out and relax. Service excellent, reception very helpful from restaurant recommendations to activities.
Breakfast was very good with accommodating staff who went out of their way to get you what you want to eat.

Rooms spotless and I love the towel warmers!!!
Would recommend to friends.

Date of stay: February 2018
Trip type: Traveled as a couple
Thank foster070204
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Imperium_Group, General Manager at The Spire Hotel Queenstown, responded to this reviewResponded February 28, 2018

Many thanks for your review, I'm so glad you enjoyed your time with us and we helped to make your Queenstown experience memorable. My team love to go the extra mile and ensure our guests leave feeling they've seen the best of the town.

Look forward to welcoming you back again soon!

Best wishes,
James Cavanagh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews