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All reviews great location spa bath lake taupo queen bed downstairs master bedroom partial view of the lake close to town across the road the kitchen enjoyed our stay bars and restaurants sitting area stay there again great shower a great place to stay beds were comfortable the ground floor
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Reviewed 17 May 2016

The two level unit was great for a family. The beds were comfortable, the pool and hot tub a bonus. Location was great. it's just too bad the walls are paper thin and we ended up listening to a guy party for most of the night. Not the hotel's fault but beware the noise from other guests is a problem. Okay value

  • Stayed: May 2016, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ketchwave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this reviewResponded 26 May 2016

Dear Ketchwave,

Thank you for the feedback and we are glad to hear that you are happy with the 2 bedroom family unit. Regrettably the walls between some of the units are very thin, something which we have addressed with the building's landlord to rectify. We hope that this will be done soon. We look forward to welcome you back if you are in Taupo again in the near future.

Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 May 2016

The location is great, overlooking lake Taupo. Our unit (#10) was not facing the Main Street, however to have a quiet night we had to close all windows, which for Autumn was OK. The deluxe one bedroom apartment is spacious but the space is in the wrong places and doesn't add functionality to the space. There is enough room in the bedroom upstairs to place another king size bed and to dance in the spa bathroom. But there is no shower in the bathroom upstairs. Taking a spa is great in the evening, in the morning one needs a shower. Wondering downstairs to have it is hardly convenient. The place lacks power points. In the kitchenette there is only one suitable for toaster or the kettle and it is uncomfortably (not safe) too close to the cooktop. The queen bed downstairs takes too much space and robs the unit of useful space. I should have spent more time reading about the rooms.

Room Tip: I found deluxe 1-bedroom not functional (lots is space in the wrong places). Rooms directly facing the lake are noisier.
  • Stayed: May 2016, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Natalia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeChaletSuisseTaupo, Manager at Le Chalet Suisse Motel, responded to this reviewResponded 16 May 2016

Dear Natalia,

Thank you for the review and we regret to hear that the room did not meet up to your expectations. We do have other room types like the Premier 1 bedroom that do not have a bed in the lounge downstairs that is more suitable for couples. The Deluxe 1 bedroom are meant more for small families. Nevertheless, we hope you had a great holiday in Taupo and look forward to welcome you back soon.

Kind regards.

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Reviewed 6 May 2016

The motel is located next to the Taupo lake (you could see the lake across the street from our room) and within walkable distance of Taupo city center. We booked a Superior One-Bedroom Apartment with Spa Bath, which was actually a two-storey apartment, which could even accommodate a group of four (two on the ground floor and two on the first floor).
The bathroom on the ground floor had quite and awkward shower - it had a look of a time capsule and just one knob to regulate the temperature of the water (starting from cold). So you would stand under the shower and have no choice but to be first hit by a stream of freezing water before you could turn the knob to hot. The bathroom on the upper floor had a big spa-tub but no shower.
The wifi connection and speed was the best we had experience during our whole trip in Australia and New Zealand. The bed was very comfortable.

  • Stayed: March 2016, traveled as a couple
    • Value
    • Location
    • Service
Thank Piotr Ż
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this reviewResponded 16 May 2016

Dear Piotr,

Thank you for the review and we are happy that you do find most of our facilities and location convenient. Due to space constrain and structure of the building, there are limitations for us to expand the size of the bathroom to accommodate a large shower area. Regardless, our reasonable rate does compensate for these shortfalls. We hoped you had an enjoyable holiday in New Zealand and look forward to welcome you back to Taupo one day.

Kind regards.

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Reviewed 24 April 2016

Le Chalet Suisse Motel Taupo is located exactly in corner of center of Taupe within few minutes to center. Basically it is within walkable distance to most of main Taupo attractions. I choose this hotel for two reasons it is value for big family size and location. It has also fabulous review rate in the website. Thus I stayed in Family Two-Bedroom Apartment with Lake View.

Check in is very quick and easy no hassle at all. Very welcoming and friendly motel staff. Breakfast is not served in this motel .Free Wi fi connection is an excellent connection and unlimited.

I choose Family Two-Bedroom Apartment with Lake View type. Which I highly recommend for big family. Two-Bedroom Apartment has two rooms and one setting room and bath room. Also living room is equipped with full kitchen except dishwasher and one big beds too. Nice living room but not big. Apartment can fit easily for 6 persons. Master bed room is medium size but very nice lake view and balcony for nice breakfast time. Bath room is ok. It is much cleaned apartment. You can wash you cloth with reasonable price. You cannot use washing machine by yourself. It is also great value for money.

There is no GYM. There is free parking. Check out is very quick

Issues

 No breakfast

What do I like about this hotel?

 Welcoming and very friendly staff
 Very clean
 Proximity to down town
 Family room vs value
 Suit for big family
 Quiet
 Free car parking
 Wi fi connections and speed is ok

Do I recommend this hotel?

 Overall Motel is an excellent. I would highly recommend this hotel for all type of traveler as long as you do not care about breakfast and GYM.

Room Tip: Family Two-Bedroom Apartment with Lake View
  • Stayed: March 2016, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank MohamedAlJilani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this reviewResponded 27 April 2016

Dear Mohamed,

We are delighted to hear that you had an enjoyable stay here with us. Our 2 bedrooms units are indeed perfect for families and the free unlimited WI-FI makes it convenient and inexpensive for our guests. We look forward to see you back in Taupo one day.

Best wishes.

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Reviewed 22 April 2016

We had a good outlook across Lake Taupo, and the unit was more than comfortable. To some people the stairs could be a challenge, as the treads were narrower than standard. However, that was the only negative, as this motel had everything that you could want for a stay in Taupo. Close to the Lake, close to town, with all the restaurants and shops, it was a top position, and the people running it were great.

  • Stayed: April 2016, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this reviewResponded 23 April 2016

Dear John,

We are glad to hear that you had a great stay with us. Indeed the steps for the stairs in some of our rooms is a bit narrow but I supposed that it was built in such a way to create more space for the room. Location is definitely a plus for our property, just next to town and right in front of the lake, one can't ask for better.

We look forward to welcome you back in the near future.

Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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