Five tables left the restaurant due to miscommunication between waitresses and kitchen staff .
Manager left waitress completely alone trying to solve the problem
Absolute shame and we feel sorry for the waitress who tried to deal with the issue but was completely left alone by the manger.
We waited 90 minutes for our food.
Other guest left the place without food.
Manage did nothing .

The warning signs were blaring as soon as we were seated at Zane Grey’s. I looked at the centerpiece fish tank and immediately noticed that it was filthy. A closer inspection revealed it was filled with disease-riddled fish—some with chunks missing from their fins and tails—and even a bonus dead fish. I then turned and noticed a dying plant in the corner. These were not good signs, but with few other options in Paihia, we soldiered on.

That was a mistake.

We ordered the mussels, shrimp, and fish and chips—and all three were subpar.

Mussels – I don’t know who thought it would be a good idea to serve mussels in a thick velouté. It probably doesn’t work as a concept and it certainly had no chance with the execution of these chefs.

Shrimp – The garlic-battered shrimp were served on a bizarrely plated dish filled with dollops of guacamole (?). The shrimp were small and bland.

Fish and chips – It’s hard to screw this up, but they did. The fish itself was okay, but the tartare sauce tasted off and detracted from the dish.

We stopped for wine and a snack. Lovely setting by the sea. We shared calamari and a salad (loved the salad - healthy and tasty). Managed to get a table with some shade - it was really hot. Lively place for an evening drink,

My husband has had fish and chips all over the world .. when we go out for lunch fish and chips are his go too… I had to write this review as he gave his John Dory a 9/10 I asked what would have made it a 10/10 and he said more fish!

Great food and wine with fantastic service by Ella. Restaurant had good views of the Bay and food was delicious and beautifully presented.