The rooms and location is amazing However there is no restaurant or room service available Sunday or Monday nite nor is there an on site fitness centre
Whilst it advertises the restaurant and a fitness centre neither exist
It is no wear shops or restaurants so hard to get dinner or breakfast

Booked through Qantas through points and don’t realise for their “King River Rooms” you had to be specific about the bed otherwise it automates to a twin bed. We requested an early checkin and they said they would note that and to call the morning. Ended up arriving at 15 minutes before checkin (2pm) and was told room was not ready. I felt like because we requested an early checkin they purposely did our room last. Other people who came to check in around the same time had their room ready! Asked if there was any chance of getting our bed made into a king, got told by reception she would ask housekeeping. Saw one of the lovely housekeeping lady on the way up who told us the hotel normally rings to check what bedding configuration you want which they didn’t! In the end the lady at reception rang back and said they wouldn’t change the bed until tomorrow as it had already been made. We only stayed a night so there was no point. Room was lovely and clean, but moisturiser tub was empty.

They advertise a grab and go food and snacks available on their tv screen but when you go down there is nothing available at all. Take your own food and drinks as the rooms have a microwave.

The lady at reception on the 4/1/25 just didn’t seem genuine or seemed to care or try to be accommodating. We heard the way she spoke to some people in front of us too.

Just a little disappointed considering we booked for our anniversary and stated it on the booking. They have these open walkways so our door backed onto an open airway and stairs so being a main road you could hear sirens and cars and the wind blowing all night.

This hotel would be amazing if you got the right room with good service and amenities it says it has. Don’t bother with breakfast there either.

Lovely location

New hotel that enjoys a prime location overlooking beautiful Swan River. Location ideal if visiting UWA or family who may live in the area.
Staff are lovely friendly professional welcoming and polite.

Rooms clean and modern. Serviced daily if requested. Can be hit and miss. No instructions for coffee machine. Air-conditioning average.

Negatives.

Restaurant meals average. Restaurant closed Sunday & Monday. I was told there would be prepared meals to purchase. Unfortunately, not the case 100% of the time. As restaurant is closed no one can access a drink from the bar or in the rooms. If you arrive late be prepared to bring food or snacks with you.
No room Service for food or drinks in your room.

Parking is an issue if you have a hire car. Only a few car bays available. Guests should prebook ahead of time with hotel. Cost $25/per day for inhouse guests. If you park on the street you may have to walk a distance. You have to pay for Street parking between 8am-5pm risk of vandals. Make sure you leave no valuables in the car.

Access to nearest IGA or to a lovely bakery called Common Bread is around a 20-minute walk.
3 stars.

Not a luxurious hotel but a delightful clean comfortable hotel with a wonderful view of the river..