I had a terrible experience during my stay at the hotel. I had requested a parking spot, but upon checking in, I discovered that no spot had been reserved for me. Despite receiving a confirmation, the manager was not apologetic and made me feel like it was my fault. The air conditioning was also not working properly, and despite my requests for a repairman, it was only on the third night that I was moved to a new room. Unfortunately, even this new room had a blood stain on the linen, which I only discovered the next morning. Luckily, a helpful housekeeper was able to change the linen for me. Throughout my stay and even at checkout, no one apologized for the inconvenience. I have stayed in other Accor hotels before and never had such an unpleasant experience.