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Pranavito
Frankfurt, Germany

Fantastic Hotel

5.0 of 5 bubblesReviewed Dec 11, 2024via mobile
Loved the location, Spacious rooms and fast WiFi with excellent facilities. The check in and check out was smooth and pleasant with very friendly staff but the breakfast waiting staff need some motivation ;-) they serve tea in a big pot and they said a 2nd tea bag costs Xtra :-)))) at breakfast ???
Obviously the staff doesn’t drink tea but despite that the breakfast food served was delicious and I would stay here again if in Perth !
Date of stay: December 2024
Trip type: Traveled with friends
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Reviews (1,154)
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Reviewed November 14, 2024

Great accommodation and so close to Kings Park. Absolutely loved the old building adjoining the modern hotel. Fabulously restored and updated. Great breakfast . We hope to stay there again. Great value. Easy walk to Kings Park. Found nice eating spots nearby eg Amelia's.

Date of stay: October 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sue998
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 18, 2024 via mobile

It's difficult to recommend a hotel with this number of floors where there is only one lift working that is used by both guests and staff including housekeeping. There is also very little lobby space to wait for colleagues still waiting for the lift The bar area is compact and while the restaurant is excellent for dinner it isn't great for breakfast

Room tip: Ask for a room on a lower floor until both lifts are working
Date of stay: September 2024
Trip type: Traveled with friends
Thank Cosmopolitan800580
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela Tatonetti, Owner at Holiday Inn West Perth, an IHG hotel, responded to this reviewResponded September 19, 2024

Thank you for your feedback regarding your recent stay at Holiday Inn West Perth.
We appreciate the lift being out of service caused delays impacting your stay with us and we apologise this issue affected your experience with us. I am pleased to advise our our lifts are now both fully operational.

We are pleased to hear you enjoyed your dinner experience at Julio's and we take on board your feedback regarding breakfast. We will review ways in which we can improve our breakfast service.

We hope to welcome you back to Holiday Inn West Perth

With thanks

Daniela Tatonetti
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 25, 2024

I stayed one night with friends as we went to a show in Subiaco. As soon as we walked in the door we were met with the most divine smell. I think it must be pumped out into the lobby somehow, but it was so lovely and fresh. We were greeted by friendly staff who helped us get sorted AND with super early check in as our room was ready way before check in time. We went to our show....walking distance..and on our return we were cheekily greeted by the manager of Julio's inviting us in for happy hour! How could we resist, so happy hour it was, then stayed on for dinner!
The room was a great size, comfy beds (single twin), AWESOME rain head shower, I could have stayed in the shower all night! Even the shampoo, soap and body cream smelt divine. Nice late check out at 11, just right for a walking distance breakfast before easily checking out. Location was quiet and walking didstance to many things, free parking out the front. We had a wonderful time and would stay again in a heartbeat.

Date of stay: August 2024
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SVKaz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela Tatonetti, Owner at Holiday Inn West Perth, an IHG hotel, responded to this reviewResponded September 19, 2024

We are delighted to receive such positive feedback regarding your recent stay at Holiday Inn West Perth and dining experience at Julio's Italian.
We pride ourselves on providing friendly and warm service, along with ensuring comfortable rooms for our guests. Your kind words motivate us to continue delivering a high level of professionalism and excellence in all aspects of our hospitality.
We sincerely appreciate your review and look forward to welcoming you back for another memorable experience.

Thank you for choosing to stay with us.

Daniela Tatonetti
Sales & Marketing Manager

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Reviewed August 13, 2024

I have stayed a few times and the hotel and staff are lovely, but I had worst in room dining I have ever had. Luke warm lasagne, so overcooked I couldn’t even identify the pasta. This dish was total mush, it was literally inedible - so disappointed at $32!

Date of stay: August 2024
Trip type: Traveled on business
Thank Hilary C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela Tatonetti, Owner at Holiday Inn West Perth, an IHG hotel, responded to this reviewResponded September 19, 2024

Thank you for your review regarding your recent experience at Julio's Italian, in room dining and we are disappointed to hear this was your culinary experience.
At Julio's Italian, we pride ourselves on delivering exceptional quality dishes to our guests, and we sincerely apologise that your lasagne did not meet our usual high standards. We have addressed this matter with our culinary team to ensure that such oversights do not occur in the future. We value all feedback as it helps us to continuously improve our services and maintain the excellence our guests expect.
Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a more pleasing dining experience in the near future.

With thanks

Daniela Tatonetti
Sales & Marketing Manager

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Reviewed March 10, 2024 via mobile

A great hotel within 15 minute walk of City Centre and 5 minute walk of Botanical Gardens. Clean, quiet and comfortable. A great breakfast too. Julio’s is a restaurant attached to the hotel where breakfast is served. Evening meals at Julio’s are also great. Overall, we would have no hesitation in staying here again.

Date of stay: March 2024
Trip type: Traveled as a couple
1  Thank DavidM096
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela Tatonetti, Owner at Holiday Inn West Perth, an IHG hotel, responded to this reviewResponded September 19, 2024

Hi David,

Thank you for your review regarding your stay at Holiday Inn West Perth.
We are delighted to hear you enjoyed your stay with us and had a great dining experience at Julio's Italian.
We look forward to welcoming you back soon.

With thanks

Daniela Tatonetti
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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