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Reviews (6,369)
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4,759
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Show reviews that mention
All reviewsmelba restaurantchocolate fountainaria baryarra riverthe club loungea river view roombeautiful hotelturn down servicehigh teasouth bankcorner roomvalet parkingbuffet breakfastfive star hotelarts centreflinders street stationold world charm
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808 - 813 of 6,369 reviews
Reviewed 17 August 2017

The Hotel Staff are very helpful and friendly, the breakfast is amazing, the hotel facilities are one of the best. I would stay at the Langham at every opportunity. The location is perfect close to restaurants and the crown casino. Melbourne offers free tram travel around the city, the trams are a short walk from the Hotel.

  • Stayed: August 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Langham Hospitality Group
Thank Z6220TJrobertm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 17 August 2017

My husband and I stayed here recently for 8 nights for business. The hotel is beautiful and the service is excellent. The staff were extremely helpful and the cost is very reasonable. Many rooms have a river view. The location is just 8 minutes walk to the Crown and many restaurants. I would not hesitate to recommend this hotel for anyone wishing to stay in the heart of Melbourne.

Room Tip: Ask for a river view room on a high floor
  • Stayed: August 2017, traveled on business
    • Location
    • Rooms
    • Service
Thank Goldie013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 August 2017

A classic 5 star hotel that reminds you what a 5 star rating really means. Amazing service, incredible beds, a well stocked bar and towels the size of tennis courts. Take my money - I'll have the same again thanks.

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Langham Hospitality Group
Thank christophertS9755PD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 15 August 2017

went back to Melbourne for business , loved the Langham last time I visited so stayed longer this time , perfect location for the business i was doing , great service, great rooms, great restaurant and bar the gym is excellent.

  • Stayed: August 2017, traveled on business
    • Value
    • Cleanliness
    • Service
Thank IanMoore333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmclaughlingrm, Guest Relations Manager at The Langham, Melbourne, responded to this reviewResponded 17 August 2017

Thank you for leaving us your review on Trip Advisor following your recent 3 stay while in Melbourne on business. I am pleased to hear you enjoyed this visit with us and decided to stay longer on this return stay. We are happy that you found your guestroom comfortable, enjoyed both Melba our signature restaurant as well as Aria our lounge and you thought our gym was excellant. We look forward to your next visit with us at The Langham Melbourne.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 August 2017

I had booked High Tea for my daughters 21st birthday - as well as a 2 night stay. I had paid for the room and paid a deposit for the party of 11. Upon arrival, there was no booking for the High Tea - The staff were fantastic and quickly set up 2 large tables, I could not fault them. I sent an email to the hotel and did not hear a word back. I had also stayed at Christmas and booked the lunch which was superb. However, there are no extras - I travel with work and we stay at Accor Hotels, they bend over backwards for you, offer coffee in the mornings, throw in a bottle of wine etc. If you want your customers to return, you need to get back to them when they have feedback on small things like a 21st birthday booking that could have a different ending to what is was, if not for the staff on the day.

  • Stayed: July 2017, traveled with family
    • Value
    • Location
    • Service
1  Thank donnah312016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmclaughlingrm, Guest Relations Manager at The Langham, Melbourne, responded to this reviewResponded 17 August 2017

Thank you for taking the time to offer us your feedback following your recent visit to The Langham Melbourne for High Tea and 2 night stay. We apologize for the confusion and inconvenience caused upon your arrival for your daughter's High Tea to celebrate her 21st birthday. While we are disappointed this occurred on your daughter's special occasion we are pleased with how the Aria Colleagues rectified the situation promptly and to your satisfaction. We are sorry that your email sent later was not responded to, I have passed this information on to all relevant Department Managers as well as your review. We hope to welcome you back again in the future.

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