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“One of the friendliest hotels I've stayed at”
Review of Mantra On Russell

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Mantra On Russell
Ranked #36 of 162 Hotels in Melbourne
Certificate of Excellence
Reviewed September 15, 2017

The location is great for most things with trams really close by, the room I stayed in was really big with a separate lounge, kitchen and bedroom, also had in room washing facilities.
The thing that stood out through was the super friendly happy hospitality staff in the bar and restaurant. As always when you have happy staff it means you have great management and Justin the bar manager was a real standout.

  • Stayed: September 2017, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank SARAH G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 - 102 of 2,366 reviews

Reviewed September 15, 2017

I can't fault it everything about it is amazing. Customer service is great the carpark is great the restaurant upstairs a little bit pricey but food is beautiful. You basically located right next to you everything 2 minute walk to Bourke Street.
2 second walk to Chinatown.

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Raelene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2017

Full disclosure first....I love this hotel and should have reviewed it a long time ago. Location Location Location.......The Mantra on Russell is old but has been done up superbly and located in the heart of Melbourne CBD. Chinatown is 100m away, Bourke Street Mall a 5 minute walk, Melbourne Central on Lonsdale Street 5 minute walk, Woolworths in the QV building 2 minutes and everything else is really close including Southbank.

I stayed in a one bedroom apartment and it was superb. Microwave, large fridge, cooking facilities, 2 TVs, large couch, kingsize bed and well appointed bathroom which was nice but needs a face lift.

Happy hour is each night between 5-6pm with beer and wine at $5 each. The gym is basic but has enough for the fitness conscious and the pool is enclosed and can be used 365 days of the year.

This hotel is truly awesome and good value for money for a major city CBD. I have stayed here on atleast thee occasions and is now my go to location when travelling for business in Melbourne.

  • Stayed: September 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank SG10135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2017

I traveled with my 5 and 7 year old from Darwin had booked a room mentioning that there were 3 of us. We were given 1 bed and one fold out bed. Having children this age sharing was not an idea that they wanted let alone me, secondly the heating in the room only went to 24 Degrees. Due to the extreme cold in Melbourne at the time it was uncomfortable, we are accustomed to 30 plus, there were no additional blankets in the room We stayed for 4 days during this time no room service was conducted not even towels.

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank mitchells399
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2017

The cleanliness of the hotel have lots of rooms to improve:
The lift area, the carpet inside the lift is always dirty;
The kitchen utensil, bathtub and bath towels are not that clean.
One time the bath towels had stains

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 34frankiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded 4 weeks ago

Thanks for your review.
I will be addressing your concerns with our Housekeeping team to ensure that the hotel is clean and well presented for all of our guests, this is certainly not our usual standard. I appreciate you taking the time to share your review and hope to see you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra On Russell

Address: 222 Russell St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Chinatown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Melbourne
#46 Romantic Hotel in Melbourne
#60 Family Hotel in Melbourne
#63 Business Hotel in Melbourne
Price Range: ₱6,297 - ₱16,104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mantra On Russell 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
Mantra on Russell is within close proximity to all of Melbourne's premium attractions including boutique shopping, famous eat streets and a superb array of cafes and bars, theatres, sporting venues and cultural experiences. Mantra on Russell offers studio and apartment-style rooms all featuring air-conditioning, fully-equipped kitchens, bathrooms, laundry facilities and most apartments also have a private balcony. For business travellers rooms can double as an office with direct-dial ISDN telephones with voicemail, data-point and broadband access in all rooms. With a range of facilities and services including 24-hour reception, concierge service, heated swimming pool, spa, fully-equipped gymnasium and Home Kitchen & Bar located within Mantra on Russell which provides breakfast, lunch, dinner and 24 hour room service. Undercover parking is available at a cost. Please Note: Mantra on Russell has a strict NO PARTY POLICY and enforced to ensure the comfort of all our guests ... more   less 
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Also Known As:
Mantra On Russell Melbourne
Mantra On Russell Hotel Melbourne

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