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Reviews (2,903)
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1,376
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Show reviews that mention
All reviewsgreat locationone bedroom apartmentclose to china townstreet noisegreat place to staycentral locationbuffet breakfastfull kitchenpool and gymfree wifibourke st mallthe air conditioningthe heart of the cityroom servicewashing machinewould stay againcar parking
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629 - 634 of 2,903 reviews
Reviewed 15 September 2017

I can't fault it everything about it is amazing. Customer service is great the carpark is great the restaurant upstairs a little bit pricey but food is beautiful. You basically located right next to you everything 2 minute walk to Bourke Street.
2 second walk to Chinatown.

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Raelene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 September 2017

Full disclosure first....I love this hotel and should have reviewed it a long time ago. Location Location Location.......The Mantra on Russell is old but has been done up superbly and located in the heart of Melbourne CBD. Chinatown is 100m away, Bourke Street Mall a 5 minute walk, Melbourne Central on Lonsdale Street 5 minute walk, Woolworths in the QV building 2 minutes and everything else is really close including Southbank.

I stayed in a one bedroom apartment and it was superb. Microwave, large fridge, cooking facilities, 2 TVs, large couch, kingsize bed and well appointed bathroom which was nice but needs a face lift.

Happy hour is each night between 5-6pm with beer and wine at $5 each. The gym is basic but has enough for the fitness conscious and the pool is enclosed and can be used 365 days of the year.

This hotel is truly awesome and good value for money for a major city CBD. I have stayed here on atleast thee occasions and is now my go to location when travelling for business in Melbourne.

  • Stayed: September 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank SG10135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 13 September 2017

I traveled with my 5 and 7 year old from Darwin had booked a room mentioning that there were 3 of us. We were given 1 bed and one fold out bed. Having children this age sharing was not an idea that they wanted let alone me, secondly the heating in the room only went to 24 Degrees. Due to the extreme cold in Melbourne at the time it was uncomfortable, we are accustomed to 30 plus, there were no additional blankets in the room We stayed for 4 days during this time no room service was conducted not even towels.

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank mitchells399
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 13 September 2017

The cleanliness of the hotel have lots of rooms to improve:
The lift area, the carpet inside the lift is always dirty;
The kitchen utensil, bathtub and bath towels are not that clean.
One time the bath towels had stains

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 34frankiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded 25 September 2017

Thanks for your review.
I will be addressing your concerns with our Housekeeping team to ensure that the hotel is clean and well presented for all of our guests, this is certainly not our usual standard. I appreciate you taking the time to share your review and hope to see you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 September 2017

Have stayed here frequently, friendly staff, quiet despite being central, well appointed rooms with cooking and laundry facilities
Excellent leisure facilities with indoor pool and spa
close to public transport and excellent dining opportunities

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Leanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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