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Reviews (1,090)
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All reviewsrestaurant downstairspandanwater viewbusiness triphotel roomcooking facilitieswashing machine and dryerair conone bedroom apartmentgood sizecentral locationbuffet breakfastgreat spotdarwin cbdmitchell stcar parkingbalcony
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Reviewed 4 September 2016

We had a one bedroom apartment with water views and made use of the balcony every day. The apartment was a generous size, clean and comfortable. Despite the bathroom being a decent size, like so many hotels, there is little room for a couple's toiletries; hairdryer is kept in the bedroom but it's a proper hairdryer! No complaints re the reception staff. Breakfast was a bit of a let down - tasted ok but never really looked that appealing and it was exactly the same offerings every day. The Pandanas is conveniently located - walk to the shops, restaurants, etc.

  • Stayed: August 2016, traveled as a couple
    • Value
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Thank Maria A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 September 2016

Pluses: Great location, clean comfortable bed, outdoor swimming pool, gym, very good washing and drying machines. Downsides: rather noisy AC units, average pricey breakfast, minimal bathroom amenities.

  • Stayed: August 2016, traveled on business
    • Value
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Review collected in partnership with this hotel
Thank E Ms E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 September 2016

A great hotel in Darwin city. We were on the 17th floor with a view out over the fishing fleet harbor The room was very quite, no noise at all. On site car parking is great as one does have the risk of street damage.

  • Stayed: August 2016, traveled with family
    • Value
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Review collected in partnership with this hotel
Thank Ken M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 September 2016 via mobile

Well lets just start with we booked a mystery hotel and we ended up with this one. Lobby way amazing and the service at reception is second to none. Our room was well below average. Room is very dated, the balcony was filthy, the bar fridge was the exact same fridge i have in my tool shead and it looked like it needed to be scraped 5yrs ago. Even the carpet was pulling away from the door to the balcony an inch exposing the nail strip that is supposed to hold it in place (i descovered this by foolishly walking bare foot in the room) ouch. So i have come to the conclusion that the "mystery" aspect of a mystery hotel booking is.... not where you might end up but why a business would be not taking advantage of reutrn business by putting a mystery booker into a half decent room insted of just using them as room fillers. Which will in turn bring on bad reviews and having me tell everyone i seen this trip how bad of a hotel this is. As it stands i will never return nor recommend this hotel.

Stayed: September 2016, traveled as a couple
1  Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave Pearson I, General Manager at Mantra Pandanas, responded to this reviewResponded 9 September 2016

Hello Brian G, thanks for your review and we greatly appreciate your your positive comments about our service and lobby. It was disappointing to read about the carpet which is most unusual and we do apologize for this; the carpet has since been repaired. The balcony, whilst cleaned on a daily basis and pressure washed regularly has been given an extra clean. The fridge in the room is a standard minibar fridge which is perfectly suited for the beverage contents. Thank you again for your feedback and we do hope to welcome you back for a more enjoyable experience. Kind regards Dave.

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Reviewed 2 September 2016

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Overall stay was good. I have recently stayed twice. Each time the plug in bathroom basin does not work properly. Also free parking when staying at the hotel would be greatly appreciated.

  • Stayed: August 2016, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Detmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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