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All reviews darling harbour great location one bedroom apartment washing machine and dryer would stay again room was spacious public transport manor laundry cbd kitchenette
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4 - 9 of 1,969 reviews
Reviewed 9 April 2021

Love the location & the apartment. We stayed in a 2 bedroom apartment & was happy with the size & cleanliness of the rooms . The set up was a bit strange as it’s 2 studio apartments but it was ok.
The restaurant wasn’t open which was a pity as we would have loved an option to eat in . No facilities, just a simple hotel but no complaints here

Date of stay: April 2021
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Review collected in partnership with Accorhotels.com
Thank kdcrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emma Soutter, General Manager at Mantra on Kent Sydney, responded to this reviewResponded 5 weeks ago

Dear dcrider
Thank you for taking the time to post your review. Our two bedroom apartments are dual key; a combination of our studio and Executive Studio Apartments. I am so sorry that our restaurant is not yet open, we are hoping that will be soon. So glad you enjoyed the service and location
Regards Emma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 March 2021

Date of stay: March 2021
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    • Service
Review collected in partnership with AccorHotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Emma Soutter, General Manager at Mantra on Kent Sydney, responded to this reviewResponded 28 March 2021

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Reviewed 26 February 2021 via mobile

The good: Location, room layout, staff, cleanliness - all good.

The A/C in our room was blowing extremely cold air. The switch to adjust the fan wouldn’t respond, the thermostat adjustment was futile, and even turning the A/C off didn’t work so we had to turn it off at the switchboard.

To the hotels credit they did supply a portable heater but on the days when heat wasn’t needed it was a choice between being frozen or having no air. We were advised changing rooms wouldn’t achieve anything so clearly there is a systemic problem.

As a Gold Accor member we will stay loyal to Accor but it will be back to the Novotel or Sofitel next time.

Date of stay: February 2021
Trip type: Traveled as a couple
Thank ozrick33Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emma Soutter, General Manager at Mantra on Kent Sydney, responded to this reviewResponded 2 March 2021

Dear ozrick33Sydney,
Thank you for choosing Mantra on Kent on your recent stay to Sydney. Please accept my sincere apologies that you experienced issues with the AC during your stay. I am pleased to learn that our friendly reception team were able to assist you during your stay.
Please rest assured that we have had our Maintenance Team address these issues already and I do hope that you stay with us again so that we can show you the level of hospitality for which we are known. Please do not hesitate to contact me directly so I can personally look after you reservation.
Kind Regards Emma

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Reviewed 19 February 2021

On my first stay at Mantra on Kent I found it excellent. The location was good for both business or pleasure. The staff were very friendly. Check in and out was smooth and quick, and the room was great. Better than expected.

Date of stay: February 2021
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Review collected in partnership with AccorHotels.com
Thank phd317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emma Soutter, General Manager at Mantra on Kent Sydney, responded to this reviewResponded 25 February 2021

Dear phd317
Thank you for taking the time to leave your review on your recent stay at Mantra on Kent. We are so pleased to hear that you enjoyed your stay and our fantastic location.
We look forward to welcome you back again soon
Regards Emmma

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Reviewed 11 February 2021

Great location central to everything.. 5 min walk to darling harbour and wharf district, sea life, zoo and madame tusards... walking distance to city centre... staff extremely friendly with parking next door , great view from room

Date of stay: February 2021
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Review collected in partnership with AccorHotels.com
Thank Moogie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emma Soutter, General Manager at Mantra on Kent Sydney, responded to this reviewResponded 12 February 2021

Dear Moogie01,
Many thanks for your amazing review on your recent stay at Mantra on Kent. We are so pleased to hear you enjoyed our central location. We hope you had a great time and look forward to welcoming you back again soon.
Regards Emma

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