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Reviewed 28 March 2018

Stayed whilst in Canberra on business for two nights. Staff were extremely friendly and helpful. Hotel was clean and quite funky. Hotel is in a great location pretty much central to everything.
Would certainly stay again.

  • Stayed: March 2018, traveled on business
    • Location
    • Rooms
    • Service
Thank JMac-Perth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qtcanberra, Marketing Coordinator at QT Canberra, responded to this reviewResponded 3 April 2018

Hi JMac,

Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us.

We hope yo see you again soon!

- QT Canberra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 22 March 2018 via mobile

A quirky modern hotel situated within easy walking distance of shops, lake, parks etc. Very comfortable beds, good size rooms. Don’t forget to look out the window first thing in the morning to view the hot air balloons hovering over Canberra. Nice restaurant downstairs. Also check out the quaint speakeasy bar hidden at the back of the barber shop. Buffet breakfast was quite good.

Stayed: March 2018, traveled with friends
Thank Lynne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qtcanberra, Marketing Coordinator at QT Canberra, responded to this reviewResponded 27 March 2018

Hi Lynne,

Thank you for taking some time to leave some wonderful feedback! We are delighted to hear that you enjoyed your stay with us.

We hope to see you again soon.

- QT Canberra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 22 March 2018

We have stayed here several times. Rooms are always clean. The restaurant is my favourite and the breakfast is just as great. Great bar for a drink before dinner also.QT is always our first choice in Canberra.

  • Stayed: January 2018, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank dee d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qtcanberra, Marketing Coordinator at QT Canberra, responded to this reviewResponded 27 March 2018

Hi Dee,

Thank you for leaving some wonderful feedback! We are delighted to hear of your experience.

We hope to see you living the #qtlife with us again soon.

- QT Canberra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 March 2018

Have stayed in this property a couple of times for business, not by choice but purely due to business travel policy and it being the only hotel available. Typically this is the last of the hotels on our preferred/permitted listing to book out and I can see why.
Typical of the QT/Rydges group of hotels where there has been a "refurb" of sorts. Lovely tapware, lovely trimmings in the rooms, decorations, artwork, thoughtful mini bar contents etc. However, take a look at the tiles, they're cracked, dirty grout, hair stuck to the ceiling above the shower, dirty behind the toilet, old cracked basin bench in the bathroom, poorly applied silicone to joinery, walls are cracked and just roughly painted over (not patched properly), move a side table to access a powerpoint to find years of built up dirt.
Its common place among this group to find hotels that present at first lovely, new funky, but realistically the basics have been overlooked. In particular, its evident deep or rotation cleaning isn't thorough, repairs are not thorough. My advice, spend less on the glitzy stuff and get the basics right by allowing your people time to do their job thoroughly.
Staff in some areas seem to think they are a cut above the average person, all look lovely and presentable, but just "too cool for school" and ask them to troubleshoot something, there's no ability to do so.
The restaurant does have good quality food, quite efficient table service for food, however again lacks a certain personal touch. Once again a few of the staff have just too much "I'm so cool" attitude that you feel like you're impinging on their time by seeking a drink from the bar instead of waiting at the table while they finish talking with their colleague, probably about the last or next social gathering or social media post.
The place could be so much more, but is so typical of the chain. There are far better hotels in the price bracket and (claimed) star rating.

  • Stayed: October 2017, traveled on business
    • Location
    • Cleanliness
    • Service
6  Thank AuHappyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qtcanberra, Marketing Coordinator at QT Canberra, responded to this reviewResponded 5 April 2018

Hi AuHappyTraveller,

Thank you for your honest and comprehensive feedback. Providing our customers with a positively memorable experience is so important to us, so reading that your QT Canberra experience didn’t meet expectations was very disappointing indeed. We take feedback very seriously and all your points have been taken on board and will be discussed with the team. With your feedback, we can continue to make improvements to our overall experience that we offer.

Thanks again for your comments - We do hope to see you back again soon.

- QT Canberra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 16 March 2018 via mobile

One of the best hotels I have stayed in Canberra for value, service and facilities. Large well appointed rooms, great bar and restaurant that offers a range of menu options. Will be my choice of hotels next time I visit Canberra.

Stayed: March 2018, traveled as a couple
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qtcanberra, Marketing Coordinator at QT Canberra, responded to this reviewResponded 27 March 2018

Hi Mark,

Thank you for taking the time to leave some wonderful feedback! We are delighted to hear that you enjoyed your stay with us.

We hope to see you living the #qtlife with us again soon.

- QT Canberra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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