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Arpanaa
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Reviews (201)
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Traveler rating
119
63
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3
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119
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3
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All reviewsbuffet breakfastexecutive roomherbal watervery nice hotelrecommend this hotelwestern guestshotel is centrally locatedshaving kitcourteous servicebest hotel in townthaliroom was largethe air conditioningpaneerbooked roomswifi connectionneat place
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Reviewed 19 March 2018

Gets my maximum rating of 4.5/5.

Reservation was smooth done on phone. Ms. Maragatham was very helpful in helping me find the right room for my family.

After a long drive we got to the hotel on 17/3/18 evening. To our surprise, the executive room we had booked was upgraded to Suite room at no additional cost. Our check in was smooth and comfortable. We were explained on how to operate the TV and a free WIFI access was provided. The AC in the first room was not functioning, but was immediately fixed by the staff.

Bathroom was clean with hot water available at all times. Basic amenities were provided in he bath room (Shaving kit ,sewing kit, Soap, shampoo, talc powder, toothbrush, paste, shower cap). Hair dryer was there too.

Getting in & out of the bath tub needed some effort as it was a little high.. May be they can provide a step to get in and out of the bath tub area.

We had dinner in the restaurant on 17/3, Tried Buffet dinner and ala-carte. Buffet spread was good, Ala-carte food was provided soon and the taste and quality of the food was very good.

Had free buffet breakfast on 18/3 morning. Only veg spread, good spread, sumptuous and very good food.

We had to check out around 11 am. Check out process was smooth.

We drove from there to a place called Athi Thiruvarangam and on the way back around 130pm decided to stop back at arpanaa for lunch as it was on our way back. Being Ugadi day, they had served a special and tasty lunch. Again needless to sy here, the quality of food and the items served were good.

Couldn't find anything missing in their service and quality, Staff were courteous and the service was quick enough.

Thanks to Arpanaa management for making our stay memorable and perfect.

Room Tip: Since the hotel is near the main road, rooms at the rear can be chosen by travelers for a quieter stay.
  • Stayed: March 2018, traveled with family
    • Value
    • Rooms
    • Service
Thank Raghuraman K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudhanKumar, Manager - Sales & Marketing at Arpanaa, responded to this reviewResponded 21 March 2018

Dear Guest,

Thank you for allowing us to be of service to you.

We are delighted to read the review and to learn that you enjoyed the food and the services at the hotel. Your generous praise for our team is very inspiring for all of us.

Our suite room is definitely one of our most inspiring category as it was said more spacious, wooden floor enables clean and neat.

I have shared your compliments with our Front Office & Food and Beverage team.They are very thankful to you for recognizing their efforts and are very happy that they got the opportunity to look after you.

I do hope that you have many more opportunities to visit us again and again.

Looking forward to welcome you,

Best Regards,

Sudhan Kumar .M
Manager - Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 14 February 2018 via mobile

The food is amazing. We had dinner and breakfast every day of our stay and were not disappointed. We also catered for a trained day in a local charity- the staff there were delighted with the food. Mr Govardhanan was so helpful with this and other matters.
The room was clean and comfortable.
We had excellent service in the restaurant from Rasi, Sandhash, Kayarash and Panneer Selvam.
Thank you Arpannaa.

Stayed: February 2018, traveled on business
Thank Suzanne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudhanKumar, Manager - Sales & Marketing at Arpanaa, responded to this reviewResponded 16 February 2018

Dear Guest,

Greetings from Arpanaa - Offering serene comfort!...

Thank you for allowing us to be of service to you.

We are delighted to read the review and to learn that you enjoyed the food and the services at the hotel. Your praise for our team is very inspiring for all of us.
Our Food & Service from the restaurant is definitely one of our most inspiring factor.
I have shared your compliments with our F &B Team.They are very thankful to you for recognizing their efforts and are very happy that they got the opportunity to look after you. I do hope that you have many more opportunities to visit us again and again.

Best Regards,

Sudhan Kumar .M
Manager - Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 February 2018 via mobile

Visited there for a dinner on 3/2/18 as 6 hungry monsters. Their service is super slow and even just to serve a cup of milk they will take Min 25 Min.

Food quality is good but the portions are really small.

We ordered 2 mini tiffins , Jeera rice, Chilli Paneer and a Pizza (for my teenager ).

Mini tugging were served cold to our disappointment.

Jeers rice and Paneer are very tasty but the portions are really really small.

Pizza is just ok.

Stayed: February 2018, traveled with family
1  Thank Vatsalya R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudhanKumar, Manager - Sales & Marketing at Arpanaa, responded to this reviewResponded 16 February 2018

Dear Guest,

Greetings!...

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
Your comments on slower & cold food service has taken to the concern department, For sure it will be rectified in a day or two.I am very happy to note that you were satisfied with the food taste and I shall certainly pass on your positive remarks to our team, which will further motivate and commit them to create memories for future visitors and yourself.

Thank you,

Best Regards,

Sudhan Kumar .M
Manager - Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 16 January 2018

The Hotel Arpanaa Was A Really Good Hotel. It Has Good Rooms, Nice Amenities Such As TV, Mini Fridge Etc. It Is A Quite Pleasant Atmosphere, And The Food Offered At The Restaurant Is Of Many Choices And Is Very Delicious. It Is Also Quite Proximal To The Temple.

But, The Phone To Reception Does Not Work Most Of The Times, And The Location Right Beside The Road Makes It Quite Nosiy, But Still It Is A Very Good Hotel To Stay In Tiruvannamalai

Room Tip: Away From The Road
  • Stayed: January 2018, traveled with family
    • Location
    • Cleanliness
    • Service
Thank Karthik Varma V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudhanKumar, Manager - Sales & Marketing at Arpanaa, responded to this reviewResponded 18 January 2018

Dear Guest,

We thank you for your recent stay at our hotel and taking the time in sharing your reviews on Trip Advisor about your experience.

It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests. Our team puts their heart into making each experience of our guests’ outstanding and memorable. We are gratified to receive such kind words of appreciation for the overall facilities and services at the hotel. We are delighted to know that you liked the rooms, food served and amenities offered. I would share your feedback with our Arpanaa family and I am sure they would be happy to hear this.

We look forward to your return and assuring you of our best attention at all times.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 January 2018

Lovely modern hotel. Excellent food. Well located. Friendly atmosphere. I love the room we stayed in big rooms are spacious and clean. We received a warm reception on arrival. Great for locals and foreign tourists. Stay a little longer to appreciate the comfort of this hotel.

Room Tip: take a room with a balcony
  • Stayed: March 2017, traveled with family
    • Location
    • Cleanliness
    • Service
Thank thavers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudhanKumar, Manager - Sales & Marketing at Arpanaa, responded to this reviewResponded 16 January 2018

Dear Guest,
Greetings!...
Thank you for allowing us to be of service to you.
We are delighted to read the review and to learn that you enjoyed the food and the services at the hotel. Your generous praise for our team is very inspiring for all of us.
Our executive room is definitely one of our most inspiring category as it was said more spacious, wooden floor enables clean and neat.
I have shared your compliments with our front office team.They are very thankful to you for recognizing their efforts and are very happy that they got the opportunity to look after you.
I do hope that you have many more opportunities to visit us again and again.

Best Regards,
Sudhan Kumar .M
Manager - Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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