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Leo273
Paranaque, Philippines

The Good, the Bad and The Ugly

2.0 of 5 bubblesReviewed Nov 18, 2023
The Good, The Bad and The Ugly:

The Good:
Staff is very friendly and helpful
The beds are very comfortable and the aircon is good
The amenities like bath wash, shampoo and conditioner are great
The Shower is very nice and the beach location the best

The Bad:
The bathroom is crampy, the washbasin too small and not accessible due to the rack with hooks on top of it!
To reach the beach you must cross the busy road going there and going back
There is NO outdoor pool despite the advertisement and the indoor pool is more like a bathtub for children.
The Photos on the web side of Agoda are not representing the reality, they are angled in a way that everything looks bigger, larger, nicer than in real time
The Ugly:
Since payment is made you cannot cancel and complains are not honored, you are STUCK !!!

Date of stay: November 2023
Room Tip: there are better hotels for same price , do not believe the photos you see on the web sides, they...
Trip type: Traveled with friends
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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7 - 12 of 97 reviews
Reviewed July 15, 2023

My first stay was me and hubby last Feb 2023. Because I loved the location, I brought my kids too and for 6days July 6 thru 12. And they also liked it coz of the beachfront location, cleanliness and staff. If they will serve better breakfast, this would be a 5 Star. It was plated back in Feb but turned into 1 serving buffet . Please stop serving the corned beef. :D
Overall, we will be back for sure in Boracay and will still choose their beachfront hotel. Kudos too to their staff named Fritz. He is so masipag and was too busy but still helped us inflate our salbabida. The rest of the staff are all courteous and friendly. See you again soon DWEH.

Date of stay: July 2023
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank 860manniec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 5, 2023

My family went to Boracay last June and we stayed at Diamond Water Edge

They have the best location because of the beach view even from the main building, we booked Premier Suite room. It's actually good for a family of 5 as it's spacious but they only allowed up to 3. Maybe you can contact them if you want to add more

Room itself and bathroom are clean. The toiletries have good scent and their bed is very relaxing

Their staff are hospitable and polite

My negative comment would be the breakfast since it's not buffet and you're only allowed to get once, but they'll charge you if you have leftover. Non-sense. You should improve your breakfast menu and process because breakfast is the most important meal of the day and most travelers are really after this. Your food tho is good and tasty. Also, they charged us for borrowing utensils such as plate and cutleries even if we used it inside the room.

Nonetheless, the stay was pleasant.

Date of stay: June 2023
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank PIA A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 28, 2023

We had a great time in Boracay also thanks to this Hotel.

Pros:
> Complete ammenities (toothbrush, shower cap, shampoo, conditioner, bodywash which I super love, coffee)
> Water dispenser - this saves us money since mineral water in Boracay is expensive and we stayed 4 days 3 nights
> Friendy staffs in hotel - All staffs are friendly and welcomed us with big smiles, they are also easy to approach if we need anything
> Near beach, only 1 min walk
> Quiet place to stay.
> pillows and bed sheets are clean and the beds are so comfy that we want to stay and sleep for longer time.

Cons:
> Breakfast is limited
> swimming pool is beside the road. We didn't try it since we are not comfortable that the people passing by are watching us swim.

Date of stay: June 2023
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank mars p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 24, 2023

The hotel are very pleasant. The staff are very accomodating and polite. My family and I stayed at the Premier suite main building for 7 days and we had a great time. They served delicious and great varieties of food. The room are spacious and clean. The only downside though is they don't have closets or cabinets to put all our clothes on but still we will choose diamond water edge resort for our next visit.

Room tip: They don't have closet in the room so we put our packed clothes on the sofa. I hope they will install a closet to put our clothes on.
Date of stay: June 2023
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Nerivie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 2, 2023


Thank you Diamond Water Edge Resort Boracay!

Pros:
Great view at beachfront.
Sunset and sunrise views.
Very clean room.
Japanese, Filipino & Chinese restaurant menu all in one location.
Clean sheets.
Spacious room.
Nice staff.
Very accessible to all station.

Cons:
Breakfast served in their beachfront restaurant is not unlimited.

We will definitely stay here again next!

Room tip: Recommended for beachfront viewers.
Date of stay: April 2023
    • Value
    • Location
    • Service
Thank Robert D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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