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Reviewed 25 March 2018 via mobile

We visited as part of a voucher package. One overnight stay with one spa treatment.
We paid £5 more each to upgrade from 2 to 3 course evening meal.
The room was very comfortable and had everything required. Only problem was toilet seat would not stay up which seems to be a problem that occurs in several hotels. This is because it is too close to the shelf behind.
The spa was very nice and had every possible type of room for relaxation.
I had a neck and back massage.
Food was excellent and breakfast was a buffet type with good choice and nicely hot.
It is an old school type building with panelled walls. The cleaning of the panels and numerous wall hangings could do with more dusting although this is a massive task.
Overall a pleasant stay. As expected bar prices are not cheap.

Stayed: March 2018, traveled as a couple
Thank richardj917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h6629, Front Office Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded 31 March 2018

Thank you for taking the time to review your recent stay at the Mercure Albrighton Hall Hotel & Spa

We are delighted to read you enjoyed your stay here with us and are glad to read you had time to make use of all the spa & leisure facilities.

We do hope to have the pleasure of welcoming you back in the near future.

Kind Regards
Nicki Titley
Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 24 March 2018 via mobile

Stayed for one night. Lovely bar and Great restaurant with character.

Room was comfortable and very quiet. Plus very clean and well kept.

Spa very good. Pool area has Jacuzzi and steam room. Plenty of staff around.

Stayed: March 2018, traveled as a couple
1  Thank Wraxall_Travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h6629, Front Office Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded 31 March 2018

Thank you for taking the time to review your recent stay at the Mercure Albrighton Hall Hotel & Spa

We are delighted to read you enjoyed your stay here with us and are glad to read you had time to make use of all the spa & leisure facilities.

We do hope to have the pleasure of welcoming you back in the near future.

Kind Regards
Nicki Titley
Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 22 March 2018

Where do you start? Check in was quick and easy thanks to the polite, educated and efficient front desk staff. My room was at the top up what seemed like a million stairs! but keeps you fit and adds to the character of the building.
The hotel is an old building and appears to have some history to it, lots of oak panelling and big, imposing rooms all very grand.
The room itself was full of exposed beams and a wonky floor which could be fun if you over-indulged in the bar! Couldn't put a cup on the glass top table as it would slide off! I ate in the bar both nights and the food was excellent, although the Piri-piri chicken was more sage and herb than Piri but was still very nice. I had soup and the angus burger on night two and it was brilliant, cooked to perfection and full of flavour. Breakfast was buffet style with lots of choice including cereals, toast, fruit and the continental selection for those of a European disposition! Top quality sausasge and bacon so much better than most hotels where 'basic will do', this was the real McCoy!
The setting is very nice, and as a wedding location next to the lake gives up a nice scene, even had ducks walking across the lake early in the morning due to being iced over.
I hope to use the hotel again when I am back in the area.

Room Tip: My room overlooked the Schoolmasters house and front lawn area which was quite a nice view.
  • Stayed: March 2018, traveled on business
    • Value
    • Location
    • Service
Thank Gooner66iw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h6629, Front Office Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded 31 March 2018

Thank you for taking the time to review your recent stay at the Mercure Albrighton Hall Hotel & Spa

We are delighted to read you enjoyed your stay here with us and that you are already looking forward to coming back in the future!

We look forward to welcoming you back soon.

Kind Regards
Nicki Titley
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 March 2018

Came here for 1 night as a party of 8. Rooms in the 'headmasters house' were ok, cold draughty bathrooms. It was snowing, and it was inconvenient trekking back and forth from room to the main hotel to use the facilities on slippery ungritted paths. Terrible service in restaurant in evening, we were asked to preorder, which we did and it took 1 hour from being seated to receiving starters after 2 complaints. No apology or acknowledgement of their mistake. And they got the bill wrong on checkout. Luxurious surroundings let down by poor delivery.

  • Stayed: March 2018, traveled with family
    • Rooms
    • Cleanliness
    • Service
4  Thank Haseley2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 March 2018 via mobile

Just nice to stay in a decent standard high quality business and conference hotel

Happy to give you 5 stars

It was clean, nicely looked after, great sized room, nice pool and gym

Food was pretty good too

I’m going to be staying here for a while and I’m happy about it

Well done guys

Stayed: March 2018, traveled on business
Thank smarbers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h6629, Front Office Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded 18 March 2018

Thank you for your review following your recent stay at Mercure Albrighton Hall Hotel & Spa

We are delighted to read that you enjoyed your stay with us and we look forward to welcoming you back very soon!

Kind Regards
Nicki Titley
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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